We are looking for a skilled B2B Collections Specialist to join our team in Fort Worth, Texas, on a Contract to permanent basis. In this role, you will manage account portfolios to recover outstanding balances while fostering positive customer relationships. This position is an excellent opportunity for an individual with a strong background in accounts receivable to make a significant impact in the Energy Construction industry.
Responsibilities:
• Oversee a portfolio of accounts to ensure timely collection of outstanding balances.
• Resolve payment disputes and negotiate payment arrangements as needed.
• Maintain detailed and accurate records of all collection activities, including customer interactions and payment agreements.
• Review aging reports regularly and follow up on overdue invoices to meet collection targets.
• Collaborate with internal teams, such as sales and finance, to address and resolve credit-related concerns.
• Ensure all collection procedures comply with company policies and relevant regulations.
• Respond to inbound customer inquiries regarding account balances and payment terms.
• Utilize accounting software and CRM tools to track and manage account activity effectively.
• Identify trends in payment delays and recommend strategies for improvement.
• Coordinate claim administration processes to recover overdue payments.
• Proficiency in accounting software systems and tools.
• Solid understanding of accounts receivable processes and collection procedures.
• Experience handling B2B collections and resolving payment disputes.
• Familiarity with CRM platforms to manage account interactions and records.
• Strong skills in billing functions and claim administration.
• Ability to handle inbound calls professionally and resolve customer inquiries promptly.
• Excellent negotiation and communication skills to manage payment plans effectively.
• Knowledge of compliance requirements related to collection processes.
Collections Specialist • Fort Worth, TX, US
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