Provider Relations Representative

Provider Relations Representative

This is a hybrid role requiring one day in the office weekly, based on organizational needs. This position also requires regular travel to dental office locations. Compensation : This position is exempt, and the salary range is $54,683-$72,197 annually plus is eligible for an internet and phone allowance.

The Provider Relations Representative serves as the primary liaison between Delta Dental of Colorado and dental providers, fostering strong partnerships and ensuring provider satisfaction. This role is responsible for managing provider accounts, resolving inquiries, and delivering education on networks, benefit programs, and policies. Key responsibilities include developing service plans, supporting credentialing processes, promoting technology adoption, network relationship building and collaborating across departments to enhance provider experience and network performance.

Qualifications :

• Minimum of 5 years of healthcare / dental experience, including insurance knowledge and professional interactions with providers.
• Demonstrated ability to deliver exceptional customer experiences internally and externally.
• Strong organizational skills with the ability to manage multiple priorities and follow through effectively.
• Excellent communication and presentation skills.
• Ability to navigate crucial conversations and build strong relationships.
• Collaborative mindset with the ability to work constructively with diverse teams and adapt to varying work styles.

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