Clinical Assistant - Family

Job Description

Job Description

We are seeking Clinical Assistants who are passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Clinical Assistants perform a variety of duties that are clerical in nature, as well as assisting in the examination and treatment of patients under the direction of licensed medical and / or licensed nursing personnel.

If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!

A Day in the Life of a Clinical Assistant may look like this :

Administrative Duties :

• Provide initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into Electronic Health Record (EHR) system for patient information, and creating patient files
• Facilitate patient check-in and check-out, explain patient payment options, including sliding scare fees, Medicare, Medicaid and other forms of payment assistance
• Complete patient intake, income screenings, and conduct insurance verifications and authorizations
• Collect and post patient payments; prepare deposits and follow established cash handling procedures
• Provide conflict resolution and response to patient grievances
• Create and maintain confidential patient files and records
• All other duties as assigned

Clinical Duties :

We ask our Clinical Assistant to possess a minimum of :

The following experience / skills are preferred :