Talent.com
Security Supervisor(E)

Security Supervisor(E)

ASM GlobalGlendale, AZ, US
6 hours ago
Job type
  • Full-time
Job description

Security Supervisor

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Managed by Legends Global, Desert Diamond Arena is the premier live entertainment venue of the Southwest, hosting world-class concerts, sporting events, and private experiences in the heart of the Westgate Entertainment District. Following a recent $42 million transformation, the arena continues to set the standard for innovation, premium hospitality, and guest experience.

The Security Supervisor (2nd Shift) will supervise Security Officers at Desert Diamond Arena. This position is the core of our Security supervisory team and should represent Desert Diamond Arena in an exemplary manner. The Security Supervisor is responsible for a wide range of responsibilities dealing with building security, staff supervision, and event security. The Security Department at Desert Diamond Arena is staffed 24 hours a day, 7 days a week, 365 days a year. This position oversees the 24 / 7 security operation with additional job responsibilities.

Essential Duties and Responsibilities

Building Security

  • Supervise Desert Diamond Arena's security positions during designated shift.
  • Communicate security related incidents to appropriate building management.
  • Communicate and disseminate information received via email, telephone, or in person to appropriate parties.
  • Update briefing / post materials for officers in a timely manner.
  • Complete non-event deployments / schedules in a timely manner.
  • Conduct informative shift briefings with incoming and outgoing officers and supervisors.
  • Conduct daily equipment inventories (radios, keys, etc.)
  • Conduct equipment checks (magnetometers, hand wands, bollards, radios, CCTV, etc.). Contact service providers and vendors to ensure equipment is maintained.
  • Ensure all posts are safe, in order, and clean.
  • Ensure daily checklist items and being completed in a timely manner.
  • Communicate department's office supply needs
  • Have full knowledge of Desert Diamond Arena's Fire Life Safety systems.
  • Must be knowledgeable and maintain the venue's incident management system, ISS
  • Must be knowledgeable of the venue's access control and visitor management systems; KeyScan, PassagePoint.
  • Submit work orders for venue repairs.
  • Assist with Building Management requests as needed.
  • Conduct and investigate venue security requests, including review of CCTV digital video footage

Event Security

  • Know and uphold the Security Department's Prime Directives, most importantly our mission to take reasonable steps to protect the safety and security of our venues' guests, employees, and assets with respect towards everyone's dignity and legal rights.
  • Represent Desert Diamond Arena and the Security Department in an exemplary manner.
  • Communicate constantly with Security Manager On-Duty (SMOD) for the action plan for each event.
  • Provide direction to security staff and ensure event requirements are met.
  • Ensure event deployments are completed in a timely manner.
  • Monitor the Security Hotline and email for call-offs and replace staff as necessary.
  • Communicate event security related incidents to appropriate building management.
  • Ensure event checklist items are completed in a timely manner
  • Resolve escalated security situations, provide appropriate warnings, and complete ejections if warranted / necessary.
  • Ensure staff enforcement and guest compliance of the venue's Event Policies at all times.
  • Assist with directional and informational inquiries. Serve as escalation point for complaints / issues.
  • Review, correct, and distribute all major / minor incident documentation to appropriate personnel.
  • Emergency Training and Response

  • Have full knowledge of arena's emergency procedures.
  • Communicate emergency situations to appropriate building management.
  • Track and document all emergency incidents utilizing ISS and other incident management systems.
  • Work closely and take direction from the SMOD when instructed.
  • Supervisory Responsibilities

  • Deploy staff to their assigned posts.
  • Assign appropriate shifts, breaks, and necessary equipment.
  • Conduct periodic post checks and correct any performance issues.
  • Train staff in basic guest service and security skills and capable of performing duties at all assigned posts.
  • Actively monitor officers' interactions with Desert Diamond Arena's guests, clients, artists / athletes, and team members at all times to ensure a safe, secure, comfortable entertainment experience for all.
  • Provide leadership and guidance to staff. Serve as mentor / coach to all Security team members.
  • Provide timely, appropriate feedback to officers on performance, both positive and corrective. Effectively communicate escalated team member issues to the Security Management Team.
  • Exhibit leadership qualities, motivate staff, and lead by example
  • Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to work with minimal supervision
  • Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed
  • Must be able to speak, read, and write English
  • Must have professional attitude and appearance
  • Education and / or Experience

  • High school diploma or general education degree (GED)
  • 1 to 2 years related experience required
  • Or equivalent combination of education and experience
  • Supervisory experience desired
  • Skills and Abilities

  • Excellent communication, problem solving and organizational skills required
  • Knowledge of supervisory principles and practices
  • Ability to coordinate and schedule staff
  • Excellent good customer service and public relations skills
  • Experience interacting effectively and calmly with angry / emotional guests or in intensely aggravated circumstances
  • Willingness to accept additional responsibility and assignments
  • Ability to represent the Security Department in an exemplary manner.
  • Ability to maintain good business relations with all the employees and managers in other departments.
  • Ability to effectively perform in crises and work under pressure without the loss of composure.
  • Ability to memorize, recollect, and quickly retrieve relevant information.
  • Ability to maintain guest, employee and company confidentiality.
  • Compensation

    Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

    Legends Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

    Create a job alert for this search

    Security • Glendale, AZ, US

    Related jobs
    • Promoted
    Escalations Specialist Dutch, Worldwide Operatons Security (WWOS)

    Escalations Specialist Dutch, Worldwide Operatons Security (WWOS)

    AmazonGoodyear, AZ, US
    Full-time +1
    Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement, and drivers to mitigate security and operational risks and bring to successful res...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor

    Supervisor

    McDonald'sAvondale, AZ, US
    Full-time
    A Supervisor in our organization will be familiar with their staff's daily work and receives direction from those who are responsible for decision-making and more significant strategy shifts for th...Show moreLast updated: 30+ days ago
    • Promoted
    Housekeeping Room Attendant

    Housekeeping Room Attendant

    Omni Houston HotelParadise Valley, AZ, US
    Full-time
    Montelucia Resort And Spa Housekeeping.Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious gues...Show moreLast updated: 30+ days ago
    • Promoted
    Security Site Supervisor - Loss Prevention

    Security Site Supervisor - Loss Prevention

    Allied UniversalScottsdale, AZ, US
    Full-time
    Security Site Supervisor - Loss Prevention.Unlock your potential : explore a career in security excellence!.Full time - Morning, Evenings, Overnights. Security supervisory experience.Allied Universal...Show moreLast updated: 2 days ago
    • Promoted
    Lead Adversarial Security Engineer

    Lead Adversarial Security Engineer

    TrellixPhoenix, AZ, United States
    Full-time
    Lead Adversarial Security Engineer.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronte...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Security Engineer

    Security Engineer

    Zoom CorporationPhoenix, AZ, United States
    Full-time
    The Security Engineer is responsible for security design and reviews across our products and services, with a specific focus on Platform services and core infrastructure components.The ideal candid...Show moreLast updated: 7 hours ago
    • Promoted
    Security Account Manager

    Security Account Manager

    Allied UniversalScottsdale, AZ, US
    Full-time
    Allied Universal, North America's leading security and facility services company, is hiring an Account Manager.As an Account Manager, you are the driving force behind daily security operations, ens...Show moreLast updated: 30+ days ago
    • Promoted
    Naval Officer

    Naval Officer

    US NavyGlendale, AZ, US
    Part-time
    In any large community like the Navy, law enforcement and security are essential.Whether executing crime prevention programs or carrying out anti-terrorism measures, the Sailors working as the Navy...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    CEVA LogisticsGoodyear, AZ, US
    Full-time
    Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs proces...Show moreLast updated: 30+ days ago
    • Promoted
    Electronic Security Installation Superintendent

    Electronic Security Installation Superintendent

    DiversifiedPhoenix, AZ, United States
    Full-time
    Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in deliverin...Show moreLast updated: 30+ days ago
    • Promoted
    Security Engineer - Nashville or Austin Location

    Security Engineer - Nashville or Austin Location

    OraclePhoenix, AZ, United States
    Full-time
    Responsible for the planning, design and build of security architectures; oversees the implementation of network and computer security and ensures compliance with corporate security policies and pr...Show moreLast updated: 3 days ago
    • Promoted
    Safety and Security Surveillance Specialist CCTV LIVE Monitoring

    Safety and Security Surveillance Specialist CCTV LIVE Monitoring

    TTDT EnterprisesPhoenix, AZ, US
    Full-time +2
    Surveillance Specialist Starting Wage .Company matches up to 4% of your contribution upon 1 year of employment.Centralized Vision values their employees and always look to promote within the compan...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Identity Security Engineer

    Identity Security Engineer

    IntelPhoenix, AZ, United States
    Full-time
    The world is transforming - and so is Intel.Intel is a company of bold and curious inventors and problem solvers who create some of the most astounding technology advancements and experiences in th...Show moreLast updated: 7 hours ago
    • Promoted
    Security Analyst

    Security Analyst

    TEKsystemsTempe, AZ, United States
    Full-time
    We are actively seeking Tier 1 Global Security Operations Center (GSOC) Analysts to support Tier 1 and Tier 2 operations during US daytime hours. Their task will be to help support the evening hours...Show moreLast updated: 4 days ago
    • Promoted
    Leader, Solutions Engineer, Global Enterprise Security

    Leader, Solutions Engineer, Global Enterprise Security

    CiscoPhoenix, AZ, United States
    Full-time
    Location : Territory is Central and West U.We have an exciting opportunity to join our leadership team as a Solutions Engineering Leader within our Global Security Sales Organization! We are searchi...Show moreLast updated: 1 day ago
    • Promoted
    Church Facilities Director of Operations

    Church Facilities Director of Operations

    Paradise Valley United Methodist ChurchParadise Valley, AZ, US
    Part-time
    Position Opening : Church Facilities Director of Operations.Part-Time (25 hours / week), Non-Exempt | Salary Range : $25,000-$32,500 annually (based on qualifications and experience).Paradise Valley Un...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Security Operations Engineer Scottsdale, Arizona, United States Scottsdale, Arizona

    Senior Security Operations Engineer Scottsdale, Arizona, United States Scottsdale, Arizona

    Axon Enterprise IncScottsdale, AZ, United States
    Full-time
    Join Axon and be a Force for Good.This role is based out of our Scottsdale, AZ office and follows a hybrid schedule.We rely on in-person collaboration and ask that team members work onsite Tuesdays...Show moreLast updated: 1 day ago
    Operations Manager - Low Voltage (Alarm, Security, CCTV, Access Control Experience)

    Operations Manager - Low Voltage (Alarm, Security, CCTV, Access Control Experience)

    Langston Security & Integration, LLCPeoria, AZ, US
    Full-time
    Quick Apply
    Welcome to the Langston Security Team!.We are excited for you to join the team.We have been growing while cultivating that intimate family feel in the workplace. A place where team members are ...Show moreLast updated: 30+ days ago