Claims Specialist

Job Description

Job Description

Russell Tobin is currently seeking a Default Services Technician to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the operations industry. Potential to extend or convert for the right candidate. Apply today for consideration!

Job title : Default Services Technician

Location : Stevens Point, WI

Shift : 7am to 5pm.

Pay rate : $19- $19.25 / hour

Job description

Remote / Hybrid / Onsite –

1st 90 days is full-time in office

After 90 days is Hybrid (Minimum of 8 days in office per month)

Description of duties (see below for additional details) –

Triage incoming information received via mail, phone, & email

Place and receive phone calls

Process & assign out full application

Send acknowledgement letters and needs more information letters

Job Description :

Under the direction of the DS Supervisor review, prepare, send or delivery of mail correspondence / documents in a timely manner. Pre-screen assistance and Release of Liability applications and work with the customer to complete required documentation. Submit PMI and GSE claims in a timely and accurate manner. Complete weekly and monthly reporting and identify account information for accuracy. In order to ensure compliance with State, Federal, Regulatory, Investor and Bank guidelines and timelines activate accounts into the appropriate status, compile and maintain accurate records to document the processes. Work with Attorneys, Appraisal Companies, Title Companies, investors, PMI networks and customer as applicable. Address customer questions through phone calls, E-mail, and standard mail as applicable. This position relates to and can be performed in Loss Mitigation, Bankruptcy, Foreclosure, Consumer non-real estate, Equity or REO / Claims functions within the Asset Recovery department.

This Default Services Technician role will support the Loss Mitigation team who focus on assisting customers facing financial hardship remain in their homes.

This person will :

Connect with customers to gather financial information to develop the best possible plan

Assist the Loss Mitigation Coordinators with interdepartmental communication on deadlines

Qualifications :

Associate's Degree or equivalent combination of education and experience, Required.

2-4 years office or banking experience, Required.

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

Company Description

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Company Description

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.