Manager Patient Experience, Hybrid Pittsburgh, PA

Company :

Allegheny Health Network

Job Description :

• This position is hybrid with the option of working from home 2 days / week. Some weeks may require presence 5 days / week in the Pittsburgh PA or Erie PA hospital or organization setting.

GENERAL OVERVIEW :

Responsible for the design and implementation of the overall entity strategy for improving the Patient Experience while assuring completion of the AHN system Patient Experience Division goals and objectives. Acts in partnership with other Patient Experience Division team members as the site leaders for all Patient Experience efforts and success.

ESSENTIAL RESPONSIBILITIES :

QUALIFICATIONS : Minimum

Preferred

Disclaimer : The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties responsibilities and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities employees may have access to covered information cardholder data or other confidential customer information that must be protected at all connection with this all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws rules and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal state or local law.

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California Consumer Privacy Act Employees Contractors and Applicants Notice

Required Experience :

Manager

Key Skills

Business,Baan,Communication,Corporate Advisory,HSSE

Employment Type : Full-Time

Experience : years

Vacancy : 1