Talent.com
Assistant Sales Manager

Assistant Sales Manager

Industrial Metal Supply Co.Riverside, CA, US
1 day ago
Job type
  • Full-time
Job description

GENERAL PURPOSE

Provides leadership in driving profitable revenue growth and increased market share. Helps the Regional Inside Sales Manager (RSM) with reporting and training duties as well as help maintain a healthy productive team culture. Encourages and drives a consistent strategy set by the branch.

RESPONSIBILITIES / DUTIES : Essential functions of the job are denoted by an asterisk (

  • ). Other duties may also be assigned. Please note that the essential functions may vary depending on department size, organizational structure and / or geographic location. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.
  • Participates in the Branch's strategic planning efforts.
  • Make sure we provide excellent service to our customers by helping ensure team is meeting their log in time requirements and handling enough calls.
  • Updates and keeps current reports such as the Old SO Report and Dispute Report. May also assist with Phone Reports, quotes, customer complaints and other documents.
  • Evaluates business, industry and product trends for potential impact on the organization; identifies key business opportunities and potential threats / obstacles relative to the achievement of short and long-term business objectives.
  • Participates in the recruitment, selection, orientation, scheduling, and development of a high caliber, well-suited sales team.
  • Partners with inside and outside sales team in generating and proactively following up on

sales leads and qualifying account potential.

  • Provides guidance and day-to-day direction to the branch inside sales team on customer pricing and servicing issues.
  • Ensures Inside Sales Representatives (ISR) manage their time effectively to generate profitable sales growth, while providing "hassle-free" customer service in line with quality standards, and working harmoniously with sales and operations staff.
  • Reviews sales orders for accuracy in pricing, cutting, tolerances, units, etc. daily; approves returns and sales credits to specified criteria. Facilitates prompt and appropriate support on pricing issues and customer quotes; provides guidance / assistance on sensitive customer calls.
  • Carries out all responsibilities in an honest, ethical and professional manner.
  • Keeps abreast of product, market and competitor trends. Identifies key opportunities and potential business threats and communicates appropriate information to the RSM, outside sales representatives, operations staff and customers.
  • Partners with outside sales and RSM to identify / qualify prospects and retain / penetrate existing accounts. Make outbound calls to acquire / follow-up on new / additional business, or to inform customers of market conditions / related information that can affect them.
  • Responds to incoming calls in an effective, efficient and harmonious manner in collaboration with other inside sales staff. Provides customers with timely and accurate information related to product lines / usages, processing capabilities and delivery service. Thoroughly educates customers on products to be purchased to minimize the likelihood of returns.
  • Plays a key role in achieving service and quality standards. Informs the RSM of any large inquiries before quoting to obtain proper guidance for handling. Establishes pricing and confirms quotations to close the sale. Then reviews and confirms all sales orders with customers to ensure accuracy and reduce the likelihood of errors.
  • Execute daily functions in a manner conducive to meeting company goals and objections.
  • May also handle large accounts with quoting and order entry functions and logging into queue on Dial pad.
  • Reviews orders for invoicing daily for approval.
  • SUPERVISORY DUTIES In accordance with applicable policies / procedures and Federal / State laws, may perform the following supervisory responsibilities : Planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Supervises :

  • Specified Inside Sales Team
  • Core Competencies : The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and / or geographic location.

    Manager

  • Excellent development skills
  • Ability to analyze complex data and provide innovative solutions
  • Excellent planning, organizing and leadership / supervisory skills. Ability to focus / align organization around critical initiatives.
  • Excellent verbal / nonverbal, written and presentation skills
  • Ability to interact effectively at all levels and across diverse cultures
  • Entrepreneurial spirit and willingness to take prudent risks
  • Strong customer, quality and results orientation
  • Ability to be an effective team member and lead complex projects
  • Ability to collaborate & facilitate progressive change
  • Knowledge / Skills :

  • Equivalent HS Diploma and 3-5 years progressively responsible, related experience. College Experience is a plus.
  • Demonstrated understanding of best-demonstrated practices in the areas of business development, customer intimacy, process improvement and distribution.
  • Strong understanding of the industry and branch markets
  • Computer (Word, Excel, PowerPoint) skills
  • Ability to analyze fairly complex product data and develop innovative recommendations and solutions
  • Excellent planning and organizing and project management skills. Ability to take ownership of, and focus on critical initiatives including promoting these initiatives to the rest of the team.
  • Ability to communicate clearly, concisely and persuasively.
  • Strong customer and results orientation
  • Ability to interact effectively at all levels and across diverse cultures
  • Ability to be an effective team member and lead fairly complex projects.
  • Ability to handle multiple tasks simultaneously
  • Flexibility to adapt to changing business, market and company conditions.
  • Demonstrated understanding of best-demonstrated practices in the areas of sales and customer service
  • Strong understanding of company products
  • PHYSICAL DEMANDS : In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

    Must be able to see, hear, speak and write clearly in order to communicate with employees and / or other customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment.

    Travels as required to meet accountabilities.

    WORK ENVIRONMENT : In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

    The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.

    Create a job alert for this search

    Assistant Sales Manager • Riverside, CA, US

    Related jobs
    • Promoted
    Assistant Store Manager Sally Beauty 01846

    Assistant Store Manager Sally Beauty 01846

    Sally Beauty HoldingsRancho Cucamonga, CA, US
    Full-time
    Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager Sally Beauty 01023

    Assistant Store Manager Sally Beauty 01023

    Sally Beauty HoldingsRedlands, CA, US
    Full-time
    Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit HalloweenHemet, CA, US
    Full-time
    Benefits include : California Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Assistant Store M...Show moreLast updated: 30+ days ago
    • Promoted
    Title Sales Manager

    Title Sales Manager

    Lennar HomesIrvine, CA, US
    Full-time
    Must have a book of business to be considered • • •.Candidate can sit anywhere in LA, Orange, San Bernardino, Riverside, or San Diego counties • • •. Lennar Title is centered around personal growth, innov...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Store Manager - Spencer's

    Assistant Store Manager - Spencer's

    Spencer'sMission Viejo, CA, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager Sally Beauty 02202

    Assistant Store Manager Sally Beauty 02202

    Sally Beauty HoldingsFoothill Ranch, CA, US
    Full-time
    Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager Sally Beauty 02132

    Assistant Store Manager Sally Beauty 02132

    Sally Beauty HoldingsCorona, CA, US
    Full-time
    Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager I

    Assistant Manager I

    Family DollarPomona, CA, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following : .Assist with sto...Show moreLast updated: 14 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly AutomotivePomona, CA, US
    Full-time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager Sally Beauty 03930

    Assistant Store Manager Sally Beauty 03930

    SBH Health SystemMira Loma, CA, US
    Full-time
    Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Extra Space StoragePomona, CA, US
    Full-time
    Will work between multiple stores in the district.Day shift only : Office closes at 6pm.The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storag...Show moreLast updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Rebel Convenience StoresSan Bernardino, California, United States, 92407
    Full-time
    Join Rebel Convenience Stores as an.If you thrive in a fast-paced environment, love connecting with people, and want to grow your leadership career, this role is for you!.Assist the Store Manager w...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Manager

    Sales Manager

    Ease IncIrvine, CA, United States
    Full-time
    Manufacturers digitally transforms plant floor audits around the world with EASE.The enterprise-grade mobile platform combines simplicity and efficiency with powerful performance insights, driving ...Show moreLast updated: 7 days ago
    • Promoted
    Sales Manager

    Sales Manager

    BoingoIrvine, CA, United States
    Full-time
    As we set our sights on expanding our presence, we are looking for a strategic thinker who is not only passionate about driving business growth but also excels in building enduring relationships.At...Show moreLast updated: 7 days ago
    • Promoted
    Assistant Store Manager 08783

    Assistant Store Manager 08783

    SBH Health SystemYorba Linda, CA, US
    Full-time
    Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining bran...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager I

    Assistant Manager I

    Dollar TreeCorona, CA, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : assist with st...Show moreLast updated: 3 days ago
    • Promoted
    Aerie - Selling Team Leader (Assistant Manager)

    Aerie - Selling Team Leader (Assistant Manager)

    American Eagle OutfittersOntario, CA, US
    Full-time
    As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.Your passion lies in...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    SonicRiverside, CA, US
    Full-time
    Here at Sonic Drive-In, Assistant Managers help oversee in-store operations alongside the General Manager.The Assistant Manager plays a major role in ensuring the store is in exceptional order and ...Show moreLast updated: 30+ days ago