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Product Portfolio Operations Performance & Learning
Product Portfolio Operations Performance & LearningJPMorgan Chase • Columbus, OH, US
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Product Portfolio Operations Performance & Learning

Product Portfolio Operations Performance & Learning

JPMorgan Chase • Columbus, OH, US
30+ days ago
Job type
  • Full-time
Job description

Product Portfolio Operations Manager

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in HR Employee Development & Performance, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities :

  • Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
  • Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
  • Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
  • Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
  • Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs
  • Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market
  • Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements
  • Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries
  • Manage the AI / ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances
  • Lead the automation of manual operational reporting and related processes to improve efficiency
  • Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes

Required qualifications, capabilities, and skills :

  • 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields
  • Proven ability to manage and implement operational effectiveness initiatives
  • Proven ability to operate within the product development life cycle and agile methodologies
  • Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements
  • Exceptional analytical and problem-solving skills, with a keen attention to detail
  • Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously
  • Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders
  • Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement
  • Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities
  • Preferred qualifications, capabilities, and skills :

  • Familiarity with relevant technologies, tools, or platforms (such as AI / ML, automation, or portfolio management software) is a plus
  • In-depth knowledge of operations, reporting, and business analysis best practices
  • Experience driving process improvement initiatives with a strong focus on risk management and control frameworks
  • Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner
  • Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively
  • Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments
  • Commitment to ongoing professional development and staying current with industry trends and best practices
  • JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans

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    Product Portfolio Operations Performance Learning • Columbus, OH, US

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