Product Portfolio Operations Manager
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Portfolio Operations Manager in HR Employee Development & Performance, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
Job responsibilities :
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
- Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs
- Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market
- Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements
- Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries
- Manage the AI / ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances
- Lead the automation of manual operational reporting and related processes to improve efficiency
- Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes
Required qualifications, capabilities, and skills :
5+ years of experience or equivalent expertise in program management, performance optimization, or related fieldsProven ability to manage and implement operational effectiveness initiativesProven ability to operate within the product development life cycle and agile methodologiesStrong understanding of risk management frameworks, industry standards, and financial industry regulatory requirementsExceptional analytical and problem-solving skills, with a keen attention to detailExcellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneouslyProven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholdersProficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvementAbility to thrive in a fast-paced, dynamic environment and adapt to shifting prioritiesPreferred qualifications, capabilities, and skills :
Familiarity with relevant technologies, tools, or platforms (such as AI / ML, automation, or portfolio management software) is a plusIn-depth knowledge of operations, reporting, and business analysis best practicesExperience driving process improvement initiatives with a strong focus on risk management and control frameworksProficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise mannerOutstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectivelyHighly adaptable and flexible, with the ability to thrive in fast-paced and evolving environmentsCommitment to ongoing professional development and staying current with industry trends and best practicesJPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans