Talent.com
IT Support Tier 1 Analyst

IT Support Tier 1 Analyst

VirtualVocationsWarren, Michigan, United States
1 day ago
Job type
  • Full-time
Job description

A company is looking for an IT Tech Support - Tier 1 Analyst.

Key Responsibilities

Provide prompt technical support to clients via phone, email, or ticketing system

Troubleshoot and resolve common technical issues related to hardware, software, and network connectivity

Manage support tickets in the AutoTask ticketing system, ensuring timely resolution and communication with clients

Required Qualifications

High School diploma or equivalent (Degree preferred)

1-2 years of IT, Help Desk, and / or MSP experience

Required Certifications : O365 Fundamentals and Azure Fundamentals

Preferred Certifications : VMware Certified Associate (VCA) and CompTIA A+

Experience with help desk ticketing systems and basic networking

Create a job alert for this search

It Support Analyst • Warren, Michigan, United States

Related jobs
DESKTOP ANALYST 2

DESKTOP ANALYST 2

Wayne County GovernmentDetroit, MI, USA
Full-time
Quick Apply
The Desktop Analyst 2 will optimize IT performance, analyze and resolve issues, incidents, and problems in a timely and accurate manner. provide end-user assistance where required; and perform on-s...Show moreLast updated: 17 days ago
IT Subject Matter Expert

IT Subject Matter Expert

CGSDetroit, Michigan, United States, 48201
Full-time
Employment Type : Full Time, Experienced level.Department : Information Technology.As an IT Subject Matter Expert (SME), for CGS, you will provide expertise in application and systems software to a v...Show moreLast updated: 30+ days ago
  • Promoted
Integrated Services Support Specialist

Integrated Services Support Specialist

PerceptaDearborn, MI, US
Full-time
At Percepta, we bring first-class service across each market we support.As an Integrated Services Support Specialist in Dearborn MI, you’ll be a part of creating and delivering amazing customer exp...Show moreLast updated: 4 days ago
  • Promoted
Information Technology Professional (IT Support)

Information Technology Professional (IT Support)

NavyRomeo, MI, United States
Full-time
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show moreLast updated: 5 days ago
  • Promoted
System Administrator (M365) - Bevertec

System Administrator (M365) - Bevertec

Bevertecwindsor, on, ca
Full-time
Reliability level government clearance.The contractor can perform the work remotely.If the contractor is local and there is a need for it, arrangements can be made to do some work at 22 Eddy, Gatin...Show moreLast updated: 2 days ago
  • Promoted
Manager, IT Operations and Desktop Support

Manager, IT Operations and Desktop Support

AAA Life Insurance CompanyLivonia, MI, US
Full-time
Manager Of Operations And Desktop Support.The Manager of Operations and Desktop Support leads an experienced technical team to oversee AAA Life's computing infrastructure, including business system...Show moreLast updated: 20 days ago
Technical Support 3

Technical Support 3

Sunrise SystemsDetroit, Michigan, United States
Full-time
Quick Apply
Job Title : Technical Support 3.Duration : 1 year with possible extension.General Summary of Function / Purpose of Position. This position serves as an analyst performing a wide range of professional as...Show moreLast updated: 30+ days ago
Service Desk Analyst

Service Desk Analyst

Global Information TechnologyDetroit, MI, USA
Full-time
Quick Apply
Job Title : Service Desk Analyst.Job Location : Detroit, MI (Hybrid).Job Description / Requirements : .Additional Service Center responsibilities duties as required. CA Service Desk, Microsoft Desktop OS...Show moreLast updated: 30+ days ago
  • Promoted
Temporary Sales Support Analyst - Dearborn, MI

Temporary Sales Support Analyst - Dearborn, MI

The Auto Club GroupDearborn, MI, US
Full-time
Join The Team Committed To Driving Your Career Forward.It's a great time to join AAA The Auto Club Group!.This role is a temporary assignment for 60 90 days reporting onsite to our Dearborn, MI lo...Show moreLast updated: 30+ days ago
  • Promoted
Support Specialist

Support Specialist

The Salvation Army USA Central TerritoryDetroit, MI, United States
Full-time
Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.Observe people, places, events, and report or correct situations detrimental to the status quo.Primary Dutie...Show moreLast updated: 30+ days ago
  • Promoted
Netflix IT Help Desk Technician

Netflix IT Help Desk Technician

TradeJobsWorkforce48309 Rochester Hills, MI, US
Full-time
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Configuration Analyst (On-site) MI

Configuration Analyst (On-site) MI

HEPCO, Inc.Warren, Michigan, US
Full-time
Our client is seeking an experienced Configuration Analyst to join a team responsible for performing Configuration Management (CM) activities related to the design, development, and production of c...Show moreLast updated: 13 hours ago
  • Promoted
IT Manager, Help Desk

IT Manager, Help Desk

SlateTroy, MI, US
Full-time
At Slate, we're building safe, reliable vehicles that people can afford, personalize and loveand doing it here in the USA as part of our commitment to reindustrialization.The spirit of DIY and cust...Show moreLast updated: 13 days ago
  • Promoted
IT Financial Analyst

IT Financial Analyst

Ford Motor CompanyDearborn, MI, US
Full-time
Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.Show moreLast updated: 24 days ago
  • Promoted
Information Technology Professional

Information Technology Professional

U.S. NavyRedford, MI, United States
Full-time +1
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show moreLast updated: 30+ days ago
  • Promoted
Amazon IT Support Technician

Amazon IT Support Technician

TradeJobsWorkforce48307 Rochester Hills, MI, US
Full-time
Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service ...Show moreLast updated: 30+ days ago
  • Promoted
Configuration Analyst (On-site)

Configuration Analyst (On-site)

HEPCO, Inc.Sterling Heights, MI, United States
Full-time
Our client is seeking an experienced Configuration Analyst to join a team responsible for performing Configuration Management (CM) activities related to the design, development, and production of c...Show moreLast updated: 30+ days ago
  • Promoted
Cyber IT Audit Senior Consultant

Cyber IT Audit Senior Consultant

Plante MoranSouthfield, MI, United States
Full-time
Our "we-care" culture is more than just a motto; it's a promise.From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achi...Show moreLast updated: 30+ days ago
IT Support Specialist-Novi

IT Support Specialist-Novi

Vibe Credit UnionNovi, MI, USA
Full-time
Quick Apply
The IT Support Specialist is responsible for providing technical support to all Vibe branch and remote office locations.The IT Support Specialist will maintain branch hardware and work with interna...Show moreLast updated: 16 days ago
Tech Support Consultant - Farmington Hill, MI

Tech Support Consultant - Farmington Hill, MI

Two95 International Inc.Farmington Hills, MI, US
Full-time
Quick Apply
Experience in refresh activity,.Win 10 migration and AD migration aftercare.Activities will include but not limited to : . Installing OS and applications using SCCM and other tools.Providing support t...Show moreLast updated: 6 days ago