Counter Sales Associate

Job Summary

Responsible for managing counter sales and customer relations.

Major Tasks, Responsibilities and Key Accountabilities

• Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status.
• Takes special orders and keeps customers updated on progress.
• Acts as liaison between warehouse supervisor and customers.
• Ensures purchase orders are completed. Pulls orders as required.
• Answers telephones and ensures counters are properly stocked.

Problem Complexity - Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

Autonomy - Under close supervision, exercises limited latitude / independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and / or supervisor.

Environmental Job Requirements - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Typically requires overnight travel less than 10% of the time. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.