DC crew ops lead
Noblesoft TechnologiesSanta Clara, CA, United States2 days ago
Job type
- Full-time
- Quick Apply
Job descriptionProven experience in data center operations , prototype hardware environments , and liquid cooling systems Strong leadership and team coordination skills Ability to manage remote teams and ensure consistent performance Experience in remote diagnostics and issue resolution Flexibility to support weekend and short-notice tasks
Role : - DC crew ops lead
Location- Santa Clara, CA(Onsite)
Role Overview :
We are seeking a proactive and experienced Crew Operations Lead to oversee a remote contractor crew responsible for post-installation system support and maintenance. This leadership role involves coordinating hardware operations, managing crew performance, and ensuring seamless collaboration with facilities teams for power and liquid cooling requirements. The ideal candidate will be highly responsive, organized, and capable of scaling team resources based on operational demand.
Key Responsibilities :
- Lead and manage a remote contractor crew handling hardware installation, device bring-up, rack stacking, IP configuration, and diagnostics
- Oversee troubleshooting and triage of system issues, ensuring timely resolution
- Coordinate with facilities teams for power and liquid cooling support (no direct facilities work)
- Ensure crew readiness for urgent and weekend tasks, including scaling resources as needed
- Maintain operational continuity through effective crew leadership and knowledge transfer
- Monitor task progress, quality, and compliance with operational standards
Required Experience :
Familiarity with operational KPIs and reporting
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Crew Lead • Santa Clara, CA, United States