Sr. Manager, Product Management, Associate Mobile Experience

Get AI-powered advice on this job and more exclusive features. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About The Team

As a Sr. Manager, Product on the Associate Experience team, you will be at the forefront of defining and delivering the world-class mobile platform that empowers over 70,000 Capital One associates to do their best work every day. Your mission is to evolve our mobile ecosystem from a collection of devices into a secure, cohesive platform for productivity and innovation.

In this mobile-focused role, you will partner closely with teams in Cyber Security, Technology, and Experience Design to shape and execute the product roadmap. Taking a data-driven and user-centric lens, you will bring deep empathy to understand the challenges and opportunities our associates face. You will be responsible for weaving together best-in-class hardware and software to create a mobile experience that is both powerful and secure.

The ideal candidate is passionate about the mobile technology landscape and deeply empathizes with user needs. You are skilled at unlocking product insights through a deep understanding of the customer journey and can translate that data into a compelling strategy that earns buy-in from engineers, designers, and senior leaders alike. Your expertise will be integral to driving technology innovation and delivering a seamless, world-class mobile platform for every Capital One associate.

Capital One Product Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Preferred Qualifications

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

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