Patient Coordinator- Express Care

Patient Coordinator

The Patient Coordinator is responsible for the following :

Performs receptionist duties, including, but not limited to, meet and greet of walk-in and telephone patients / families

Pre-registers and verifies patient appointments. Gathers a variety of patient demographic data in advance of a scheduled appointment.

Performs patient in-take, including, but not limited to, collecting and / or confirming patient demographic data, creating patient charts, quickly and accurately entering patient info into electronic medical records.

Creates and files medical records; ensures all required documentation, signatures, etc. are accurate and complete. Takes action to ensure all required data is complete.

Maintains patient medical records; takes appropriate action to ensure that all records are accurate and up-to-date in accordance with SVHC policies and procedures. Ensures that all records are properly labeled, stored and easily accessed when needed. Will obtain any missing required documentation prior to the patient's appointment.

Obtains prior authorizations from insurance companies, and coordinates patient referrals to outside physicians / medical facilities for patients as requested.

Provides administrative support including, but not limited to, patient registration, receipt and distribution of in-coming and outgoing mail, filing, copying, faxing, light typing, etc. Takes action to ensure that all work is performed in an accurate and timely manner.

Receives patient co-pays and collects payments and enters payment information onto the patient ledger board. Ensures that all funds are accurately documented and reconciled at the end of each day.

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.