Field Service Engineer

JOB SUMMARY

Apply advanced technical knowledge to troubleshoot, analyze, and resolve complex semiconductor wet processing equipment issues. Performs system integration, startup, commissioning, and qualification of sophisticated automated wet bench systems. Provides expert technical consultation to customers and exercises independent judgment in developing solutions to non-routine technical challenges.

DUTIES & RESPONSIBILITIES

• Analyze complex system failures using advanced diagnostic techniques and engineering principles
• Interpret technical specifications, P&IDs, electrical schematics, and engineering drawings to diagnose non-routine problems
• Apply engineering knowledge to develop innovative solutions for equipment modifications and process improvements
• Exercise discretion and independent judgment in determining root causes and implementing corrective actions
• Lead startup and qualification of complex automated wet bench systems worth 500 K −5M+
• Program and troubleshoot PLC systems using ladder logic and advanced control algorithms
• Validate system performance against SEMI standards and customer specifications
• Make critical decisions regarding system configurations and process parameters
• Serve as primary technical consultant to customers on equipment operation and optimization
• Develop and deliver customized training programs based on customer needs assessment
• Provide expert recommendations on equipment upgrades, retrofits, and process improvements
• Manage technical aspects of service contracts and project scope
• Create technical reports analyzing equipment performance and recommending design improvements
• Document engineering changes and contribute to design enhancement initiatives
• Develop standard operating procedures and best practices based on field experience
• Collaborate with engineering teams to improve product design based on field insights
• Perform point-to-point wiring and soldering according to engineering specifications
• Assemble and bundle electrical wiring in organized, accessible manner with proper labeling
• Install and assemble valves, fittings, and plumbing components to achieve leak-tight connections
• Weld various plastic materials including PVC-C, PVDF, and Halar using specialized techniques
• Identify and work with electrical components including relays, controllers, switches, motors, pumps, drives
• Operate power tools safely including drill motors, soldering equipment, multi-meters, crimpers, stud weld guns
• Accurately wand time and materials in Global Shop system
• Maintain clear communication channels between customers and factory personnel
• Document all service activities, schematic changes, and blueprint modifications
• Follow all company procedures for service documentation and reporting
• Responsible for other duties and task as assigned and, in some circumstances, may be completely unrelated to this position

EDUCATION & EXPERIENCE REQUIREMENTS

Minimum Requirements :

Preferred Qualifications :

WORK ENVIRONMENT AND EMPLOYEE EXPECTATIONS

COMPANY SUMMARY

JST is a leading expert in wet bench design and a trusted global provider of wet process and precision cleaning technology solutions for the semiconductor, biomedical, and other clean industries. Our customers rely on us to solve their most complex manufacturing process challenges. With in-house engineering teams and full plastic and metal fabrication capabilities, JST delivers complete design-to-fabrication solutions for all wet processing applications. We are driven by teamwork, customer focus, integrity, and relentless innovation - committed to providing high-quality, cost-effective, and safe solutions that improve our customers' wet chemistry processes.

When you join the JST team, you become part of a group of specialists in wet bench design, manufacturing and customer service. From concept to completion, we engineer, design, manufacture, and install tailored solutions to meet cleanroom processing needs across the globe.

QUALITY IS OUR FORMULA (CORE VALUES)

At JST, quality isn't just a standard-it's how we work. We're redefining what it means to show up, collaborate, and drive results by embedding quality into everything we do. That's why we say : Quality is our Formula. This formula isn't just a slogan-it's a mindset. It's captured in a simple but powerful equation : Q = TCI²

This cultural shift is about more than words, it's about aligning who we are with how we work. We recognized that our previous values didn't fully capture the behaviors and decisions that define success at JST. By embracing this new formula, we're building a culture where every action, every idea, and every solution reflects our commitment to quality and excellence.

At JST, quality is not just a goal, it's an expectation, a belief, and a way of being. When you join our team, you're not just contributing to our success; you're becoming part of a culture built on collaboration, customer dedication, ethical innovation, and shared purpose.

BENEFITS AVAILABLE

Important Notes :

JST is an AA / EEO employer.

Visa Sponsorship : Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Background Check Policy : JST's employees are subject to background checks based on business necessity. It is the employee's responsibility to disclose prior arrests and convictions. If it's found out that an employee might not be compliant with applicable policies, JST reserves the right to conduct a background check and refusal to comply with the background check is subject to termination.

Pre-Employment Drug Testing Policy : All offers of employment are contingent upon submitting to a drug test and satisfying JST's substance and alcohol testing requirements. If the applicant fails to comply with this policy, the testing requirements of the Company's related requests, or if the test result is positive and is subsequently confirmed, the offer of employment shall be withdrawn.