General Manager
About World Group : World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distributioncustomers around the globe use the services of our family of brands : ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.
We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We're growing - join our World Group family today!
About This Role : ContainerPort Group, a World Group company, is currently looking for motivated, process-oriented people to join our team as a General Manager for our growing operations in Sumner, Washington!
The General Manager is the backbone of our trucking operations incorporating multiple facilities in a market. The general manager is responsible for safety and security, capacity growth and retention, cost management, staffing, and overall terminal performance and relationship management centered around our core values. Does this sound like you or fit your experience? Get in touch with us by applying here.
Duties and Responsibilities :
- Lead, manage, and hold accountable terminal staff for assigned markets / locations
- Work closely with recruiting, driver experience, and terminal teams on independent contractor acquisition and retention strategies
- Provide guidance and development to terminal management in support of company strategies
- Responsible for the growth of capacity across assigned markets to meet commercial demands and budgets
- Promote understanding of and adherence to safety and security standards and compliance
- Monitors and educates terminal managers and teams on P&L performance, KPIs, and cost management associated with operational expenses (DEM, PDM, rail storage, misuse fees, etc.), IC compensation schedule adherence, and margin management.
- Manages location and staffing costs inclusive of appropriate staffing levels, property management, and recurring maintenance and other expenses
- Responsible for creating a collaborative, professional environment between terminal and support teams
- Provides consistent coaching, development, and conflict resolution support for terminal management, staff, independent contractors, and company drivers
- Responsible for review and performance evaluations for direct reports
- Supports implementation of strategic company initiatives
Education and Experience :
High School Diploma or GED requiredBachelor's degree in Business, Logistics, or a related field is preferred5+ years intermodal transportation management experience required3+ years managing an owner-operator-based fleet preferredOutstanding service performance, leadership, customer satisfaction, and owner-operator recruiting skillsHigh degree of integrity and initiative as well as understanding of servant leadership Excellent management, communication, relationship building, and networking skillsImpromptu problem-solving skills in a fast-paced environmentWorking knowledge of DOT regulationsP&L understanding and analysis Computer skills including Microsoft Office SuitePhysical Requirements :
The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.Must be able to remain in a stationary position for extended periods of timeMust be able to constantly operate a computer and other office equipmentBenefits / Perks :
Competitive compensationComprehensive Benefits package :Medical, Prescription, Dental, Vision
Life, AD&D, & Disability insuranceEmployee Assistance ProgramFinancial planning401(k) plan with up to 6% company matchPaid Time OffFlexible work arrangementsInternal Mobility & professional development opportunitiesTuition assistanceBonus EligibilityEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.