Clinical Resource Support Specialist

Description

Clinical Resource Support Specialist

Location : Boynton Beach, FL

Company : Activa Home Health - an AccordCare Company

Employment Type : Full-Time | Non-Exempt

Join Our Team!

Activa Home Health, an AccordCare Company, is seeking a Clinical Resource Support Specialist (CRSS) to join our dedicated team in Boynton Beach! This position supports our Clinical Resource Management (CRM) team to ensure smooth, efficient, and compliant documentation processes for our patients and clinicians.

If you have strong organizational skills, attention to detail, and a passion for supporting healthcare professionals in delivering exceptional care - this is the opportunity for you!

Position Summary

The Clinical Resource Support Specialist provides administrative and tracking support to the CRM team. You will manage and update the CRM Tracker (Smartsheet), assist with communication between departments, and help monitor documentation flow to ensure timely and accurate processing.

This is a non-clinical role focused on coordination and documentation support within home health operations.

Key Responsibilities

Maintain and update the CRM Tracker (Smartsheet) daily with current chart data.

Track documentation milestones such as Face-to-Face (F2F) encounters, physician orders, and clinician notes.

Alert the Clinical Resource Manager of any missing or incomplete documents.

Coordinate and organize chart materials and digital files within the EMR system.

Communicate effectively with clinical, operational, and administrative staff to resolve documentation issues.

Participate in reporting, data tracking, and documentation support activities.

Maintain confidentiality and compliance with HIPAA and agency policies.

Qualifications

Education : High School Diploma required.

Experience : Prior office experience, ideally in healthcare (home health, hospital, hospice, or long-term care).

Skills :

Proficient in Microsoft Office Suite (Excel, Word, Outlook)

Experience with Smartsheet or similar tracking tools preferred

Excellent communication and organizational skills

Strong attention to detail and ability to multitask in a fast-paced environment

Work Environment

This is primarily an office-based position with potential for hybrid work based on agency needs. The role involves computer-based tasks and communication across multiple teams.

Why Join Activa Home Health?

Supportive and professional work environment

Opportunities for growth within a rapidly expanding healthcare organization

Be part of a mission-driven team that values quality, compassion, and collaboration

Apply Today!

Join a compassionate team committed to excellence in patient care.

Visit us at www.activahomehealth.com

to learn more about our company.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.