Senior Desktop Support
EsselMenlo Park, CA, United States30+ days ago
Job type
- Full-time
Job descriptionInterpersonal and customer facing skills Proven experience as a Senior Desktop Support / IT Technician Trouble shooting complex technical problems Proven excellence in customer service, interpersonal and customer-facing skills Troubleshooting with all different types issues Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break / fix hardware and peripherals
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?
- Job description :
- Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
- Perform remote and on-site troubleshooting through efficient troubleshooting methodology
- Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
- Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions
Requirements
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Desktop Support • Menlo Park, CA, United States
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