Come join our team and open the door to an amazing career at Genson Overhead Door! We have an immediate need for a Customer Service Representative at our Locke, NY location.
Genson Overhead Door is one of New Yorks leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.
Summary
In the role of Technician / Installer, you will assume a pivotal responsibility in the maintenance and repair of Garage Doors and related systems. Prior experience is not a prerequisite, as we provide thorough on-the-job training.
Duties
- Install garage doors and other related products per manufacture specifications.
- Basic diagnostic and troubleshooting.
- Identify and repair mechanical and electrical failures.
- Preform preventive maintenance services.
- Maintain paperwork and records as necessary.
- Maintain safe, secure, and healthy work environment /
Requirements
Must be at least 21 years of age.Must possess a valid Drivers LicenseMust have an acceptable MVR to be added to our auto insurance policy.Must have dependable, reliable transportation to and from your base office location.Preferred Qualifications
Basic knowledge of construction and hand toolsMechanical inclinationSkills
Willingness to learnExcellent attention to detailCustomer service orientated mindsetAdaptability to changing work environmentExcellent analytical and problem-solving skills.Ability to work independently and collaboratively in a fast-paced environment.Strong communication and interpersonal skillsWork Conditions
Non-climate-controlled environment potentially working in all weather conditions.Frequently sitting, standing, bending, lifting up to 60 lbs.Benefits
We are proud to offer a robust benefits package to our team members including :
Competitive salaryMedical, dental, and vision insurance with multiple plan optionsShort- and Long-Term DisabilityEmployer-paid Life Insurance with buy-up optionsAccident CareHospital Indemnity401(k) with Employer MatchGenerous Paid Time Off (PTO)Paid HolidaysTeam Member Recognition & Reward ProgramsCore Values
At Genson Overhead Door, we base our actions on the following core values and request the same from all Team Members :
Teamwork we operate as a team and succeed together.Grit we have the courage, strength, and character to persevere.Sincerity we are transparent and trustworthy.Development we strive for continuous improvement, both professionally and personallyWe are an (EOE) Equal Opportunity Employer.
Compensation details : 20-30 Hourly Wage
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