Operations Supervisor - TAS

Autonomous Vehicle Provider Position

Our employees at Transdev have the unique opportunity to operate in significant Autonomous Vehicle provider facilities, where they are at the forefront of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our team benefits from a dynamic, cutting-edge work environment. This partnership allows us to leverage the latest advancements in technology and contribute to the future of transportation. If you are passionate about transforming mobility and thriving in a collaborative setting, join us and be part of this exciting journey! Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit.

Transdev is proud to offer :

• Competitive compensation package of minimum $89,440 maximum $110,240
• Benefits include : vacation (minimum of two weeks), sick days (5 days), holidays (6 days), and other standard benefits : 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities :

Maintain Transdev's high standard of safety, inside and outside of the vehicle

Operate with safety as the primary goal

Be the deputy for technology by communicating courteously always with management, engineers, and the public

Respond to system emergencies; investigate and complete accident reports, incidents, and customer complaints

Public / Customer facing management and leadership of hourly workforce

Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot

Strategic planning and forecasting to meet client demands

Results driven and capable of translating TAS and client deliverables, KPI and metrics to daily performance

Respond to system emergencies; investigate and complete accident reports, incidents, and customer complaints

Assist team members with payroll, interpersonal issues, and career development

Communicate announcements to the team and lead debriefs with safety messages at the forefront

Support the Client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational / personnel problems as appropriate and offer ideas towards resolution

Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives

Respond to service problems and investigate and respond to unsafe location / situation reports make recommendations and / or change to resolve the unsafe situation

Develop and schedule program work plan in accordance with specifications in conjunction with the Client's staff; oversee daily operations and coordinates activities of program; determines priorities

Maintain high degree of confidentiality of all information

Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others during testing

All other duties as required

Required Education and Experience :

High School Diploma or GED

Bachelor's Degree from an accredited university preferred or 2 or more years Operations experience in leading teams

Degree in Engineering, Operations, or related field - preferred

Required Knowledge Skills and Abilities (KSAs) :

Proficiency with using a touchscreen smartphone (Android preferred by not required)

Ability to use a computer to generate reports and schedules

Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes

Good written and oral communication skills

Ability to organize and perform work efficiently; strong attention to details

An awareness and willingness to use Operational Excellence tools and techniques

Excellent written and verbal communication skills; ability to communicate effectively to a large group of drivers

Experience with performance metrics and process improvement

Ability to work for different managers

Proven track record of meeting or exceeding of department performance goals

Demonstrated problem solving skills and analytical skills

Must be able to work either early mornings, evenings, and / or weekends, flexible shift if needed

Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments

Punctual, reliable, and team player

Travel up to 20% of the time

Available to be on call and responsive for 24 / 7 operations

Physical Requirements :

Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear

Must be able to withstand working outdoors in inclement weather

Frequently required to sit

Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell

Occasionally required to lift up to 45 pounds

May work in extreme heat and cold, and in damp environment with moderate noise

Remaining work is accomplished standing and walking for up to 10 hours during shifts. May be conducted in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer

Pre-Employment Requirements :

Must be 21 years old

All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening

Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program

Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law

Transdev will consider qualified applicants with criminal histories, consistent with legal requirements

Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law

Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required

If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS

About Transdev :

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev the mobility company empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.