Operations Manager
Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements. Provides subject matter expertise, developing requirements, and providing solutions for complex problems that span multiple business functions and timeframes with new or existing tools. Partners cross-functionally with product management, merchandising, engineering, and other groups to drive projects.
Manages one or more work streams for the operations organization by designing project plans and leading a group of associates. Facilitates meetings involving stakeholder teams to analyze, plan, and implement project initiatives. Recommends appropriate operational processes, develops and manages project requests and timelines, and communicates project status, details, timelines, and available resources. Plans and executes resource allocation, finalizes, approves, and delivers projects, taking corrective action as necessary to drive project results. Communicates project plans and deliverables to key stakeholders, identifies root causes, and develops potential solutions for initiatives, making recommendations based on data and observation.
Provides decision support by analyzing and interpreting data and information. Conducts analyses of initiatives to understand and communicate trends, translating data analysis into recommendations aligned with business objectives. Works collaboratively with cross-functional teams to develop processes and strategies that help meet business goals.
Supervises and manages associates and leaders in assigned area of responsibility by giving direction, monitoring performance, and providing feedback. Identifies training and development needs and provides opportunities for learning and growth. Teaches, supports, and models logistics and company policies and procedures. Participates in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Identifies and tracks export shipment data by investigating opportunities for improvement within the warehouse. Provides feedback to internal customers and associates, reviews statistical data of shipments, keeps records of shipments to comply with regulatory agencies, prepares reports, and audits records and reports submitted to regulatory agencies. Trains export associates on the shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders, developing training plans to improve the shipment process, and maintaining compliance and service levels to internal and external customers.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices. Supports and aligns efforts to meet customer and business needs and builds commitment for perspectives and rationales. Models compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.
Respect the Individual : Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
Respect the Individual : Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual : Attracts and retains the best talent, empowers and develops talent, recognizes others' contributions and accomplishments.
Act with Integrity : Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around, creating a sense of belonging, eliminating waste, participating in local giving.
Act with Integrity : Acts in a selfless manner, and is consistently humble, self-aware, honest, fair, and transparent.
Serve Our Customers and Members : Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
Serve Our Customers and Members : Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Strive for Excellence : Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Strive for Excellence : Drives continuous improvement, adopts and encourages the use of new technologies and skills, and supports others through change.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
Health benefits include medical, vision, and dental coverage.
Financial benefits include 401(k), stock purchase, and company-paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
The annual salary range for this position is $84,000.00 - $126,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
Minimum Qualifications : Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year's experience in logistics, supply chain management, human resources, finance, or related area OR 3 years' experience in logistics, supply chain management, human resources, finance, or related area.
Preferred Qualifications : Supervising Associates Masters : Business, Masters : Supply Chain.
Primary Location : 1000 DOUGLAS HILLS RD, LITHIA SPRINGS, GA 30122-3623, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.
Operation Manager • Lithia Springs, GA, US