Talent.com
Hospital Liaison
Hospital LiaisonHart Medical Equipment • Detroit, MI, US
No longer accepting applications
Hospital Liaison

Hospital Liaison

Hart Medical Equipment • Detroit, MI, US
30+ days ago
Job type
  • Full-time
Job description

Hospital Liaison

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.

Location: Detroit, MI

Hart Medical Equipment offers a competitive salary and benefits package. EOE

Summary

The Hospital Liaison serves as a vital link between healthcare providers, patients, and Hart Medical Equipment. This role focuses on facilitating smooth communication and coordination of care, ensuring patients receive timely and appropriate services. Responsibilities include managing referrals, educating patients and maintaining strong relationships with hospital staff and community partners.

Essential Duties And Responsibilities

  1. Assists all internal and external customers in a professional manner.
  2. Maintain a positive, empathetic and professional attitude toward customers at all times.
  3. Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services.
  4. Establish relationships with referral sources such as physicians, hospitals, case managers, social workers, clinicians, medical assistants, etc. in order to grow the business and improve communication and operations.
  5. Grow the business in your respective hospital.
  6. Prepare presentations to present to referral sources
  7. In-service referral sources and provide meetings
  8. Work with referral sources to ensure proper documentation
  9. Sell/educate referral sources on the components of DME services and explain the interrelation of these services with healthcare payers
  10. Acquire and retain strong product knowledge
  11. Coordinates home equipment service request with Dispatch for prompt delivery.
  12. Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
  13. Provide customers with product and service information.
  14. Maintain current knowledge on Medicare, Medicaid and third party payer sources for equipment.
  15. Verifies medical necessity, insurance coverage and physician orders for all insurance assigned services.
  16. Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance.
  17. Understanding and striving to meet or exceed department metrics while providing excellent customer service.
  18. Making sales or recommendations for products or services that may complement client needs, as applicable.
  19. Other duties as assigned by management.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

  • High school diploma or general education degree (GED).
  • 6 months of relevant customer service experience preferred.

Skills & Abilities

  • Excellent interpersonal, written and oral communication skills.
  • Customer service orientation
  • Attention to detail
  • Good data entry skills
  • Proficiency with computers, with strong typing skills
  • Ability to work in a fast paced environment
Create a job alert for this search

Hospital Liaison • Detroit, MI, US

Similar jobs

Hospital Liaison

Hart Medical EquipmentWarren, MI, US
Full-time
Quick Apply

Hart Medical Equipment provides a full range of home care products and support services based on individual needs.We strive to conduct our patient care operation with the highest standards.We are a...Show more

Pediatrics - Hospitalist - Physician

DMC Children's Hospital of Michigan - Tenet HealthcareDetroit, MI, US
Full-time

Childrens Hospital of Michigan in Detroit is looking for BC/BE Pediatric Hospitalist to join our Division of Hospital Medicine.Providers are on a block schedule.Physicians clinical duties include:....Show more

 • Promoted

Compassionate Hospital Visitors

AccentCare HospiceDetroit, MI, United States
Full-time

AccentCare Hospice is seeking compassionate volunteers to help brighten the lives of the patients at our inpatient unit at DMC Harper University Hospital in Detroit.Whether you are playing music fo...Show more

 • Promoted

Physician - Section Head, Hepatobiliary Surgery - Royal Oak

Corewell Health SystemRoyal Oak, MI, US
Full-time

Corewell Health William Beaumont University Hospital is seeking a full-time HepatobiliarySurgeon who will serve as Section Head.This position has oversight of all qualified Hepato-Pancreato-Biliary...Show more

 • Promoted

Regional MDS Director RN

MediLodgeDetroit, MI, United States
Full-time

Regional Resident Assessment Coordinator (RDAC).Some travel between MediLodge of Taylor, The Lodge at Taylor, MediLodge of Southfield, MediLodge of Monroe.We invite you to apply and be part of a te...Show more

 • Promoted • New!

RN - LTAC

Central Carolina HospitalMt Clemens, MI, United States
Full-time

Select Specialty Hospital - Macomb County.Required Certifications for Submittal.North Avenue Ground & 5th floors.Show more

 • Promoted

Hospital Manager - Rochester Hills

Veterinary Emergency GroupRochester, MI, United States
Full-time

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most.This meant challenging the status quo and fixing everything that was wrong with the ER experience...Show more

 • Promoted

Exciting Opportunity: Associate Clinical Director at ChenMed – Lead, Inspire, Transform Healthcare

ChenMed Family of CompaniesDetroit, MI, US
Full-time

Are you a dedicated leader passionate about improving patient care?.ChenMed is not just another primary care provider – we are an organization committed to transforming senior healthcare.We’re look...Show more

 • Promoted

OBGYN - Rochester Hills MI - Signing Bonus

Unified Women's Healthcare, LPRochester Hills, MI, US
Full-time

Our affiliate, UWH of Michigan, is seeking a.This is an ideal position for a new resident or experienced OB/GYN physician looking to join a premier practice that has been serving the community for ...Show more

 • Promoted

Locum Physician (MD/DO) - Hospitalist in Alpena, MI

LocumJobsOnlineDetroit, Michigan, US
Full-time

Doctor of Medicine | Hospitalist.Echo Locum Tenens | Sound Physicians .Competitive weekly pay (inquire for details) .LocumJobsOnline is working with Echo Locum Tenens | Sound Physicians to find a q...Show more

 • Promoted

Locum Physician (MD/DO) - Hospitalist in Grand Blanc, MI

LocumJobsOnlineDetroit, Michigan, US
Full-time

Doctor of Medicine | Hospitalist.Echo Locum Tenens | Sound Physicians .Competitive weekly pay (inquire for details) .LocumJobsOnline is working with Echo Locum Tenens | Sound Physicians to find a q...Show more

 • Promoted

Director of Housing and Residential Life

Oakland UniversityRochester Hills, MI, United States
Full-time

Director of Housing and Residential Life.Benefits of Working at Oakland University.Oakland University offers competitive salaries and an excellent benefit program including a comprehensive medical ...Show more

 • Promoted

Division Head of Pediatric Gastroenterology

AMN HealthcareDetroit, US
Full-time

Job Description & Requirements.Division Head of Pediatric Gastroenterology.StartDate: 4/30/2026 Pay Rate: $340000.Lead and expand a nationally recognized Pediatric Gastroenterology program with.Div...Show more

 • Promoted

Center Clinical Director in Detroit, MI making $360K+ Annual Compensation

Optigy GroupWarren, MI, US
Full-time

Center Clinical Medical Director Primary Care Outpatient Detroit, MI.COMPENSATION: $280-$300k base + Bonus and Partnership.Our client is a physician-led, mission-driven primary care organization.Th...Show more

 • Promoted

Center Clinical Director in Detroit, MI making $360K+ Annual Compensation

OptigyWarren, MI, US
Full-time

Center Clinical Medical Director Primary Care Outpatient Detroit, MI.COMPENSATION: $280-$300k base + Bonus and Partnership.Our client is a physician-led, mission-driven primary care organization.Th...Show more

 • Promoted

Pediatric Hospital Medicine Opportunity at Children's Hospital of Michigan in Detroit

Tenet Healthcare CorporationDetroit, MI, US
Full-time

Childrens Hospital of Michigan in Detroit is looking for BC/BE Pediatric Hospitalist to join our Division of Hospital Medicine.Providers are on a block schedule.Physicians clinical duties include:....Show more

 • Promoted

Chief Medical Officer - St. John Hospital

Henry Ford HospitalDetroit, MI, United States
Full-time

John Hospital is seeking a Chief Medical Officer (CMO).The CMO provides executive leadership for physician services throughout Henry Ford St.John Hospital and acts as a champion for enhancing the q...Show more

 • Promoted

Division Head of Pediatric Gastroenterology

HealthEcareers - ClientDetroit, MI, USA
Full-time

Job Description & Requirements.Division Head of Pediatric Gastroenterology.StartDate: 4/30/2026 Pay Rate: $340000.Lead and expand a nationally recognized Pediatric Gastroenterology program with.Div...Show more