Assistant Housekeeping Manager

Assistant Housekeeping Manager

The Four Seasons Hotel Philadelphia is seeking an Assistant Housekeeping Manager to join housekeeping team. The Assistant Housekeeping Manager manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Interviews, trains and schedules the staff. Conducts performance evaluations and disciplines staff when needed. Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room and coaches the employee on how to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold. Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and linen closets. Works harmoniously and professionally with co-workers and supervisors. Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant. Assists other departments as needed as part of a crunch team.

The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.

Qualifications include :

• Prior experience in a managerial / supervisor role, preferably in a luxury hotel or resort
• Excellent interpersonal skills and communication skills
• Strong time management skills : ability to multi-task, set priorities, and adjust to changing conditions
• Work authorization in the United States

What We Offer

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Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.