People Partner

People Partner

Triple Whale is the source of truth for eCommerce brands. Our platform centralizes the entire analytics stackfrom profit tracking and customer insights to marketing attribution and creative intelligence. We empower brands with the visibility they need to make smarter decisions, scale faster, and optimize every dollar spent.

Why Triple Whale Needs You

We're looking for a People Partner who will focus on ensuring that every team, and every employee has the structure, feedback, and support they need to thrive. This role is part HR Business Partner, part organizational health advisor, and part culture champion.

You'll work directly with managers and teams to make sure feedback flows consistently, growth opportunities are identified early, and small issues never have the chance to turn into big ones.

If you're passionate about helping people do their best work, building strong team dynamics, and creating an environment where communication and growth are part of everyday life this role is for you.

What You'll Do

Own the feedback process : Partner with managers to make feedback a natural part of the employee experience. Ensure all employees receive meaningful, documented feedback alwaysand especially at key milestones (30, 60, 90 days and beyond). Implement a unified system for feedback.

Stay close to the teams : Maintain a strong pulse on team morale, engagement, and relationships by meeting with team leads, managers and leadership on a regular and consistent basis. Identify patterns, risks, or challenges early and collaborate with managers and the VP of People to address them proactively. Spot meet with employees for pulse checks.

Support manager development : Coach managers on how to deliver constructive feedback, conduct growth conversations, and handle team dynamics effectively.

Guide team growth and structure : Understand the evolving needs of each department and support leaders in identifying skills gaps, development opportunities, and career paths for their teams.

Oversee employee lifecycle touchpoints : Ensure employee experience moments. Ensure onboarding (In collaboration with Head of Talent), anniversaries, transitions, offboarding are handled thoughtfully and consistently across teams.

Champion team culture and connection : Partner with team leads to make sure culture-building activities (get-togethers, offsites, relevant celebrations) happen regularly and reflect each team's unique vibe. Make sure employees are being acknowledged and celebrated.

Collaborate on people strategy : Work closely with the VP of People to identify trends, propose improvements, and design initiatives that strengthen engagement and retention.

What You'll Bring

5+ years of experience in HR, People Operations, or Organizational Development roles.

Proven experience partnering with managers and teams to improve communication, feedback, and performance.

Strong emotional intelligence and ability to read between the lines; spotting potential issues early.

Excellent communication and facilitation skills.

A proactive mindset. You don't wait for problems, you anticipate and solve them.

A genuine passion for people, culture, and continuous improvement.

Why This Role Matters

This role is at the heart of how we care for our people. You'll make sure our teams don't just function, but that they flourish. You'll help build a feedback-driven culture, create stronger connections across departments, and ensure every employee feels seen, supported, and set up

Our Values

We Are Customer Obsessed : From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.

We Move (Very!) Quickly : The speed at which we work, iterate, and deliver value is our most competitive advantage.

We Are Trustworthy : Candor, directness, and honest communication helps us learn, grow and improve so we can win together.

We Are Curious : We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.

We Act Like A Mensch : We act with honor, integrity, and empathy, and have deep respect for our customers and each other.

Perks

Greatest Team : A world-class team of the brightest and most talented out there! Work with fun, hardworking, kind, nice people who are passionate about what they do

Compensation : Competitive salary, benefits, and equity

Family Focus : Parental leave and flexibility for families

Time Off : Generous PTO. We want you to relax when you need to relax!

Healthcare : Excellent medical, dental, and vision coverage

401K : 3% matching

The base compensation range for this role is $119,000 - $133,000. The final offer will take into account a range of factors including level of experience, geographic location, and skill alignment with the responsibilities of the role and the current needs of the team and company. Our goal is to ensure fair and competitive compensation that reflects both market benchmarks and individual qualifications.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you're looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We're on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.