Supervisor, Front Desk

Practice Manager

Located in :

Denville, New Jersey 07834

Position Summary

Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff. Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas.

Duties and Responsibilities

The duties include, but are not limited to :

• Work with other office staff and take the lead in aspects of the patient experience; including, but not limited to, scheduling, registration / check-in, and billing.
• Responsible for correct posting of time-of-service money.
• Communicate insurance / payment related patient complaints to Revenue Cycle Management and ensure that all patient concerns are addressed and closed.
• Assists the Accounts Payable function including monitor / review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department.
• Ensure compliance of Consensus policies, procedures, maintain licensures.
• Support practice performance improvement activities, including, but not limited to, increasing patient volume, evaluating expense reduction opportunities, and the integration of various initiatives and technology.
• Maintain files in accordance with CMG policy and Federal guidelines
• Work with Owner / Physician to assure the OSHA and HIPAA compliance has been met yearly
• Address, review and ensure proper communication and closure of patient complaints
• Ensure proper supply inventory and storage (medical and administrative)
• Liaison with owner and other managerial staff in the building to manage buildings, extensions, repairs, decorations, and fixtures.
• Organize / sort / route all office correspondence, mail, postage.
• Work with the home office to coordinate marketing and advertising.
• Assure compliance with all state and federal regulations.
• Perform other duties / tasks as requested by providers, coordinators, and management in accordance with office procedures / policies.
• Performs miscellaneous job-related duties as assigned

Qualifications or Education, Training and Experience

Knowledge and Skills / Expected Competencies

Featured Benefits :

The compensation range for this position is $18.00 / hour $25.00 / hour . Compensation is based on the level and requirements of the role.