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Job Posting Title :
Ambulatory Care Program Coordinator
Location : Dallas - Hospital
Additional Posting Details :
Monday - Friday
8 : 00 a.m. - 4 : 30 p.m.
Job Description :
Duties / Responsibilities
- Coordinates the design, build, modification, and maintenance of provider scheduling templates in Epic system
- Ensures scheduling templates comply with organizational standards, provider contracts, clinic workflows, and Epic system best practices
- Manages template changes related to provider onboarding, departures, schedule adjustments, leave coverage, and clinical programs / initiatives
- Monitors template accuracy and proactively identifies gaps affecting access, utilization, or patient flow
- May assist with design, maintenance, and optimization of scheduling decision trees in Epic system
- Maintains, monitors, and adjusts space-allocation assignments for clinics in room scheduling system
- Provides administrative and department support to designated leader(s), including calendar management and prioritization of competing schedule demands
- May prepare meeting agendas, presentations, and support materials for designated leader(s)
- May support special projects, initiatives, and ad hoc requests as assigned by leadership
- May assist with maintenance and approval of payroll and PTO as assigned by leadership
- Abides by organizational and HIPAA guidelines and privacy practices
- Supports and promotes hospital and departmental performance improvement goals
- Ensures quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations
- Supports departmental initiatives and change efforts
- Practices financial and resource stewardship
- Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization's core values
- Maintains confidentiality and exercises discretion when handling sensitive information
- Additional duties as assigned
Required Skills / Abilities
High school diploma or equivalent requiredBachelor's degree preferredMinimum 2-years' experience in medical office or healthcare setting requiredExperience with Microsoft Office requiredManagement of provider templates in Epic preferredExperience with scheduling decision trees in Epic preferredStrong written and verbal communication skills requiredStrong organizational and interpersonal skills requiredWorking Environment
Working Conditions : InsideWorking Position : Sitting, Standing, and WalkingPhysical Demands : LightPhysical Requirements : Repetitive Movements, Lifting / Carrying, Pushing / Pulling, & Stooping / Kneeling / BendingLifting or carrying 11 - 24 lbs.Sensory / Communicative activities essential to the performance of this position : Hearing, Seeing, and SpeakingThis position will be exposed to Inside Environments