Dairy Clerk

Dairy Clerk

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job description : Responsible for rotating and replenishing merchandise and ensuring highest quality standards are met. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core competencies include : partnerships, growth mindset, results oriented, customer focused, and professionalism. Reporting relations include accountability to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Dairy Department Manager. Positions that report to you : None.

Primary duties and responsibilities include :

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers.
• Rotates and replenishes merchandise and ensures highest quality standards are met.
• Unloads trucks and places product in appropriate storage area.
• Faces merchandise.
• Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
• Builds end caps display and fills through the week as necessary.
• Orders product and supply that is requested by department manager.
• Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary duties and responsibilities include :

Knowledge, skills, abilities and worker characteristics include :

Education and experience : Less than high school or equivalent experience and six months or less of similar or related experience.

Physical requirements include :

Working conditions include exposure to noise and temperature extremes continuously, dirt and dampness frequently, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.

Equipment used to perform job includes box cutter, two wheeler, ice cream carts, milk dollies, cash register, intercom, calculator, pallet jack, RPM.

Contacts include daily contact with suppliers / vendors and customers. Confidentiality : None.

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.