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Event Services Manager Hilton Anatole

Event Services Manager Hilton Anatole

HiltonDallas, Iowa, USA
9 days ago
Job type
  • Full-time
Job description

The Benefits

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits.

  • Medical Insurance Coverage Options for you and your family. Able to enroll after 90 days of employment
  • Vision dental life and disability insurance
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO) you can accrue up to 144 hours of PTO in your first year of employment.
  • Go Hilton travel discount program : 100 nights of discounted travel per calendar year
  • Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay plus 50% of every dollar contributed on the next 2% of pay.
  • Career growth and development

Team Member Resource Groups

  • Recognition and rewards programs
  • Access to your pay when you need it through DailyPay
  • Debt-free education : Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
  • Inclusive family-building and fertility benefits
  • Expanded bereavement leave.
  • Adoption Assistance program
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Complimentary meals in the cafeteria while on shift
  • Complimentary parking
  • Health Club Fitness Center Access
  • Due to an internal promotion the Hilton Anatole is seeking an Event Services Manager to join our fun and dynamic team!

    This role is the perfect steppingstone for anyone looking to grow their career in events. Were looking for someone with a positive can-do attitude a passion for creating memorable experiences and the ability to think on their feet to deliver quick effective solutions.

    At Hilton Anatole we pride ourselves on being a collaborative supportive and energetic teamand we cant wait to welcome a self-motivated individual whos ready to grow with us.

    Position Statement

    As an Event Service Manager you will be responsible for event execution between the hotel and the customerduring the meeting or event. Acts as liaison between the customer and the hotel by directing each departmentwithin the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimatelyresult in a major contribution to the re-booking of the business for future dates. Maximizes revenues througheffective up-selling of products and services. Serve as the event planner primary contact during event on propertyand is responsible for his / her experience.

    As a Team Member your essential functions in this role include such things as :

  • Provide direction and supervision to affected departments and team members during the execution of
  • meeting and / or event.

  • Directly serve on site group and catering customers in a proactive manner.
  • To organize plan and prioritize your duties by developing plans and goals.
  • Timely communication to internal and external clients via telephone email written documents or in person.
  • Demonstrate knowledge of job systems products booking systems and processes.
  • Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
  • Selling and influencing both internal and external clients.
  • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
  • Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance
  • feedback and individual coaching when needed.
  • Participate in customer site inspections and assist with the sales process as necessary
  • Other duties as necessary based on business needed
  • Regular attendance
  • #LI-JW1

    EOE / AA / Disabled / Veterans

    Required Experience :

    Manager

    Key Skills

    Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Event Manager • Dallas, Iowa, USA

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