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Customer Service Rep
Customer Service RepLincare Holdings • Montgomery, AL, US
Customer Service Rep

Customer Service Rep

Lincare Holdings • Montgomery, AL, US
30+ days ago
Job type
  • Full-time
Job description

Job Functions

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system

Assesses customer need for additional products/services

Assesses customer compliance with physician orders

Answers questions and provides customer education regarding products/services

Documents calls in computerized record keeping system

Enters customer orders in computerized system

Verifies and updates demographic information such as address and telephone number in computerized records

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Customer Service Rep • Montgomery, AL, US

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