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Lead Specialist, Managed Services
Lead Specialist, Managed ServicesKPMG • Orlando, FL, United States
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Lead Specialist, Managed Services

Lead Specialist, Managed Services

KPMG • Orlando, FL, United States
30+ days ago
Job type
  • Full-time
Job description

KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Lead Specialist, Managed Services to join our Managed Services practice.

Responsibilities :

  • Lead a cohort of analysts, acting as their Performance Management Leader (PML), and manage ongoing performance and formal review processes
  • Oversee the Professional Development (PD) process, setting performance objectives and standards within the Operations Capability Centre (OCC)
  • Provide coaching, mentoring, and performance feedback to Analysts, regularly reviewing dashboards for necessary follow-up
  • Participate actively in recruiting and onboarding analysts, supporting engagement mobilization, and training
  • Drive and share best practices in AI, automation, and innovation across engagements, and lead key MS OCC programs like Lakehouse Day and Community Impact Day
  • Champion organizational change and ensure implementation of KPMG HR policies, leading capability programs, and supporting OCC-wide activities
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications :

  • Minimum five years of recent experience supervising or managing delivery teams is required; project management experience is desirable
  • Bachelor's degree from an accredited college or university or a minimum of five years of experience supporting client engagements in an operational and / or delivery capacity
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook and more)
  • Excellent oral, verbal, and written communication skills, including the ability to communicate ideas quickly and effectively through written narratives and diagrams; adaptable and strong collaboration skills
  • Demonstrated ability to work independently and successfully in a target driven operational environment
  • Adaptable and strong collaboration skills with excellent analytical skills and attention to detail.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
  • KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local / state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

    Follow this link to obtain salary ranges by city outside of CA :

    https : / / kpmg.com / us / en / how-we-work / pay-transparency.html / ?id=MS02_3_25

    KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

    KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

    Los Angeles County applicants : Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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