Mitigation Manager

Join to apply for the Mitigation Manager role at BELFOR Property Restoration

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Join to apply for the Mitigation Manager role at BELFOR Property Restoration

This position is responsible for managing field restoration personnel. Additionally this position is responsible for reviewing and approving time entries for their team that impact job costs and billing, as well as assigned personnel time off requests. As needed you may be called to oversee large losses that require additional management and supervision.

Essential Functions

• Communicate professionally with customers, subcontractors, employees and insurance companies
• Coordinate and manage multiple residential, commercial, industrial and institutional projects of various complexities
• Provide technical explanations to clients, adjusters, consultants and others
• Meet with estimators and project managers regularly to ensure accuracy of all work being performed and regular contact with customers is maintained
• Visit job sites as necessary to ensure quality
• Schedule daily work orders submitted from the estimators and project managers for restoration, contents and light rebuilds per staff capability.
• Provide constructive feedback and direction to complete tasks on time and within budget
• Ensure all work crews are appropriately uniformed
• Meet with municipal inspectors and secure needed permits as required
• Oversee all moisture mapping for water losses.
• Coordinate after-hours emergency services as directed, including board-ups, water damage, fire and smoke damage, and vandalism
• Respond to emergencies including after hour responses as necessary
• Develop and manage a sustainable contents operational process
• Conduct regular two-way assessments of staff performance
• Manage daily logistics and job assignments of field personnel and equipment
• Coordinate daily needs with temp staffing companies
• Coordinate job starts and schedule appointments with customers and clients
• Handle customer complaints that pertain to quality of work or performance of employees
• Complete accident, injury, & incident reporting forms
• Work as a team with local and national operations to promote customer satisfaction, sales growth, and the success of the entire BELFOR organization.
• Attend BELFOR sponsored operations and safety training courses as required
• Other projects and duties as assigned

Experience And Qualifications

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

BELFOR Holdings is an Equal Opportunity Employer

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Construction

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