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Automotive Service Advisors
Automotive Service AdvisorsSerramonte Automotive • Daly City, CA, United States
Automotive Service Advisors

Automotive Service Advisors

Serramonte Automotive • Daly City, CA, United States
1 day ago
Job type
  • Full-time
Job description

711 Serramonte Blvd., Colma, CA 94014

Automotive Service Advisor

$70,000 - $200,000 Potential Income!

Base Pay PLUS Commission

Hiring Immediately

Service Advisor / Dealership Experience Required

Serramonte Automotive Group is HIRING NOW and looking for driven, customer-focused Automotive Service Advisors to join our winning team! If youre passionate about helping people, thrive in a fast-paced environment, and are ready to represent industry-leading brands like Volkswagen, Subaru, and Kia, we want to hear from you.

At Serramonte Automotive Group, were known for our exceptional customer service, transparent repair process, and world-class dealership experience. Our Service Advisors play a vital role as the bridge between our customers and technicians ensuring every visit is efficient, professional, and positive.

Whether youre an experienced Service Advisor or a customer service professional eager to start a rewarding career in the automotive industry, this is your opportunity to join a dealership group that values your dedication, skill, and growth. Apply today and accelerate your career with Serramonte Automotive Group!

We Offer :

  • $16 $20 per hour base pay plus commission and performance-based bonuses earn $70,000 $200,000+ per year!
  • Medical, Dental, and Vision Insurance
  • Short-Term & Long-Term Disability Coverage
  • Life Insurance & 401(k) Retirement Plan
  • Paid Holidays, Vacation, and Sick Days
  • Employee Discounts on vehicles, service, and parts
  • State-of-the-Art Facilities & Equipment
  • Career Growth Opportunities within a growing automotive group
  • Income potential based on your productivity and performance

Responsibilities Automotive Service Advisor :

  • Greet customers promptly and professionally upon arrival in the service lane.
  • Listen carefully to customer concerns, document repair needs, and communicate clearly with technicians.
  • Provide accurate cost estimates, timelines, and recommendations for necessary maintenance and repairs.
  • Serve as the primary point of contact throughout the repair process, ensuring customers are informed and satisfied every step of the way.
  • Review vehicle inspections and communicate technician findings clearly and honestly.
  • Maintain a high level of product and service knowledge to effectively answer customer questions.
  • Prepare repair orders, process payments, and ensure all documentation is completed accurately.
  • Follow up after service visits to maintain relationships and encourage repeat business.
  • Work collaboratively with technicians, parts staff, and management to meet service goals.
  • Deliver an outstanding customer experience in every interaction.

    • Qualifications / Requirements Automotive Service Advisor :

  • Previous Automotive Service Advisor or Service Writer experience preferred training available for motivated candidates.
  • Backgrounds in customer service, retail, or hospitality are encouraged to apply.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Professional appearance and positive attitude.
  • Basic computer literacy familiarity with service management software or CRMs preferred.
  • Self-motivated, reliable, and team-oriented.
  • High School Diploma or equivalent required.
  • Valid drivers license with a clean driving record.
  • Please upload your resume and complete the online assessment for priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening

    • We are an Equal Opportunity Employer.

    All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other

    protected status.

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    Automotive Service Advisor • Daly City, CA, United States