SENIOR DIRECTOR

Computer Systems Manager

Applicants must be permanent in the Computer Systems Manager civil service title. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment / work engagement services, revenue-producing computer matches, claiming systems, and personnel systems.

Under general direction from the Executive Director, exercises wide latitude in determining objectives and approaches to critical assignments and ensure timely deliveries on priorities defined by Program Area in meeting Agency Goals. Information Technology Services (ITS) is recruiting for two (2) Computer Systems Manager NM-II, to function as Senior Directors, who will :

• Manage Eligibility & Case Tacking systems supporting various Program Areas.
• Manage a team of IT professionals that are both Fulltime & Consultants involved in Maintenance, Operations & Enhancements of Computer systems.
• Coordinate applications programming teams involved with cross system product (CSP) applications development and implementation.
• Coordinate & review day to day activities of development units, perform team evaluations and promote a spirit of excellence.
• Direct / control and manage the integration of extremely complex strategic information systems.
• Enforce agency policies and regulations coding standards, Cybersecurity policies and mandates, technology upgrade refresh cycles, ITS policy changes and periodic infrastructure upgrades.
• Prepare technical / administrative recommendations for executive management to inform and influence decision making and practices in the formulation of decisions having impact on other areas of ITS.

Hours / Shift : Normal Business Hours

Qualifications :

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min : $68,214.00 Salary Max : $142,222.00