Regional Sales Trainer - Home Health North Florida

Regional Sales Trainer - Home Health

This position is incentive eligible. Candidates must have Home Health sales experience and live in North Florida. Do you have the career opportunities as a Regional Sales Trainer - Home Health you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Our teams are a committed, caring group of colleagues. Do you want to work as a Regional Sales Trainer - Home Health where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Regional Sales Trainer will develop and participate in the planning, conducting, and scheduling of timely sales training that provides instruction ensuring a well-educated sales organization. Responsible for the design and delivery of educational programs to include conducting skills gap analyses, preparing learning material and evaluating results after each training session. The role works closely with the Home Health / Hospice Director, Director of Sales and or AVP to identify challenges faced on-the-job and recommend ways to increase productivity of the sales teams.

Essential Functions

• Develop and implement training programs, education and tools to support Healthcare at Home or Hospice & Family Care.
• Provide clear and concise information to trainees that enables understanding of processes, procedures, policies and customer experience excellence.
• Administers, organizes, and conducts training and educational programs in connection with new hire as well as continuing education requirements.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Work closely with Regional Director of Sales and or AVP to define training curriculums by assessing and analyzing client requirements, marketing strategies, products, regulations and Corporate and Divisional policies and procedures.
• Remains aware of changes that may impact training requirements / needs by seeking out information that may change the processes and policies of field staff and impact the client.
• Remains aware of trends and advances in training methodologies in business.
• Implement changes / improvements to training protocols and materials accordingly.
• Work with the Operational and Clinical management team to develop approach, scope and methodology of training materials to maximize impact and minimize training time by determining the target audience, time and location requirements and other applicable factors.
• Coordinate training activities making necessary logistical arrangements for resources and tools required.
• Deliver training as required to meet client requirements, marketing strategies, product knowledge requirements, regulation compliance and Corporate and Divisional policies and procedures.
• Monitor and update training requirements and records to ensure compliance.
• Works with the Management team to ensure that post-training results meet organizational targets and expectations by collecting and analyzing post-training data and implementing remedial training activities as necessary.
• Responsible for the development and utilization of selling and service training classroom and access systems.
• Participates in the development of colleagues by providing guidance and offering support.
• Participates in project teams across functional boundaries.
• Participates in goal and objective setting with management team.
• Exercises judgment in selecting suggestions for innovative and practical methods to achieve problem resolution within compliance boundaries.
• Promotes the company and health and wellness continuum in a positive manner and sets the example for company standards for excellence.
• Conducts agency visits in conjunction with sales, operational leadership on a scheduled basis. Partners with sales and operational management to align with community Sales teams and HH&H Directors in the execution of the sales and marketing programs and strategies to develop and create a health and wellness continuum as defined by the agencies business plan.
• Encourages teamwork through cooperative interactions with Regional Operations, and other home office colleagues. Educates and supports agencies on sales and marketing programs for their respective markets.
• Works closely with Sales Team HH&H Directors, and agency leadership to ensure smooth and timely referral to admission processes. Provides oversight and structure for tracking leads and completing to referrals.
• Oversees the business development coordination amongst agency resources to ensure patients have access to the right care at the right time and smooth transitions across service lines and resources in the care continuum.
• Articulates the framework for regulatory compliance to the sales team and its application / implications.
• Monitor and tracks daily / monthly sales metrics and minimum performance expectations on close rate. Identifying opportunities for additional training to improve individual and team performance.
• Validation of skills via accompanying on ride-a-long appointments and using metric scorecard to identify 1 : 1 coaching and development.
• Complies with all federal, state, and local laws, rules and regulations to which the company is subject.
• Protects the confidentiality of all patient, colleague and company information.
• Partners with HCA's Learning & Development, Analytics, Marketing, Community Sales Teams and other internal teams to support business unit growth and efficiency of operations.
• Performs other responsibilities and duties as assigned.

Education and Experience

Bachelor's Degree preferred. Education or experience equivalent to a four-year degree is required. At least five years related industry experience in sales, training, and / or clinical is required.

Experience with training Sales Methodology, curriculum development and strong closing techniques. Excellent communication skills (written and verbal) are required. Ability to effectively present information and respond to questions from leaders, colleagues and external parties. An expert with classroom-style presentations. Provide engaging training, role-play, and team dialogue to deeply root sales techniques, knowledge, and skills. Must be proficient in Microsoft Office Suite and a technical capacity to learn quickly other various software.

Certifications, Licenses, and other Special Requirements

Valid Driver's License is required. Colleagues should have strong field credibility based on a successful selling track record, winning attitude, and detailed product and process knowledge.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Regional Sales Trainer - Home Health opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.