Property & Casualty Insurance Agent

A company is looking for a Customer Service Representative II to assist with insurance requests and provide excellent customer service.

Key Responsibilities

Resolve insurance requests quickly and accurately through various channels

Deliver top-tier customer experience and educate clients on programs and products

Maintain accountability while adhering to customer follow-up and data gathering processes

Required Qualifications

4+ years of experience in the insurance industry

2+ years in a customer service role

Fluency in Spanish is desired

Active Property & Casualty insurance license required before starting

Experience with software tools such as Salesforce, Excel, and G Suite