Fidessa Support Specialist

About the job Fidessa Support Specialist

Job Title : Fidessa Support Specialist (L2) Equity Trading

Location : Hybrid / Onsite (NJ / NY / TX / FL)

Job Type : C2C / Contract

About the Role :

Join a dynamic trading support team as a Fidessa L2 Specialist , providing critical functional and technical support for Equity Principal Trading and Cash Desks . Youll be the go-to expert for troubleshooting trade flows, resolving issues, and ensuring seamless operations for traders using the Fidessa platform .

This is a hands-on, fast-paced role ideal for someone with deep Fidessa expertise, equity market knowledge, and a passion for problem-solving in high-pressure environments.

Key Responsibilities :

Technical Support :

• Troubleshoot and resolve Fidessa trade flow issues (order routing, execution, booking).
• Provide functional support to traders and sales teams.
• Document, track, and escalate incidents as needed.

Trade Desk Enablement :

Process Improvement :

Must-Have Qualifications :

5+ years of hands-on Fidessa experience (non-negotiable).

Strong knowledge of equity markets (cash equities, order types, trading workflows).

Proven experience in L2 application support (financial services preferred).

Ability to thrive in a high-pressure trading environment (quick decision-making).

PMP or equivalent certification (project management skills a plus).

Nice-to-Have (Preferred but Not Required) :