Revenue Cycle Leadership Position
A key leadership position responsible for defining and delivering world-class revenue cycle operations and patient financial experience. This role leads practice revenue cycle activities while managing teams, developing strategy for improved outcomes and efficiency, and partnering across departments to ensure compliant and effective revenue collection. The ideal candidate will be both strategic and hands-on, with proven ability to drive results, develop teams, and improve processes while maintaining focus on exceptional patient / member experience.
Key Job Responsibilities
Revenue Cycle Operations :
- Manage daily revenue cycle operations from charge entry through final resolution
- Develop strategies to reduce bad debt and ensure revenue integrity
- Monitor and meet operational performance targets
- Drive strategic initiatives and process improvements using technology and AI
- Act as Revenue Cycle SME and liaison across stakeholders
Team Leadership :
Manage and develop team of managers and staffCreate high-performance culture focused on continuous improvementDrive team engagement and professional developmentFoster environment of service excellence and teamworkProvide coaching and clear expectationsStrategic Partnership :
Partner with Finance, Clinical Operations, and Payer Contracting teamsCollaborate on workflow tools, protocols, and education plansWork with external partners on revenue cycle strategyLead product innovation initiatives to drive improvements in efficiency and effectiveness with technology teamsSupport cross-functional problem solving