Senior Supervisor, Operations

Senior Operations Supervisor

Plainfield, NJ

American Water is seeking a motivated leader to join our team. The Senior Operations Supervisor will oversee the day-to-day operations and activities of our distribution team to ensure work is being performed safely and according to company and compliance standards. Our ideal candidate will have field leadership experience in the utility and / or construction industry.

Salary Range- $68,640-$114,660 / annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and / or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Supervises the day-to-day water and / or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations. This position also has an on-call rotational responsibility.

Key Accountabilities

Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%) Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%) Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%) Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%) May be involved in customer service related issues. (10%) Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%) Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge / Skills

Knowledge of the regulated water business and the regulations impacting the business. Knowledge of process and operational areas.

Experience / Education

Bachelors or equivalent experience Minimum 2-5 years experience in operations

Work Schedule

Full-time, on-site Monday-Friday, day shift On-call responsibility

Travel Requirements

Local and occasional regional travel

Physical / Cognitive Requirements

Ability to sit, stand, bend, and walk for long periods of time. Lift minimum 25lbs. Occasional hands on work required.

Certifications & Licenses

NJ DEP Distribution licensed preferred Must possess valid drivers license Certifications / training in safety preferred

Competencies

Plans, Aligns, & Directs Prioritizes & Role Models Safety Self-Awareness Develops Talent Drives Engagement Decision Quality

Join American Water...We Keep Life Flowing American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.