VP, CRA Relationship Manager

Synchrony Community Reinvestment Act Role

You'll be part of an incredible team within Synchrony that builds and maintains customer relationships that revolve around community credit needs and community development activity to meet the Bank's Community Reinvestment Act (CRA) statutory requirements. This is a production role and you will focus on sourcing community development loans and investments to advance Synchrony's CRA obligations. You will structure deals and lead the underwriting process with key Synchrony stakeholders, present the deals for approval at committee, and work with appropriate team members to consummate the approved deals. You will manage multiple relationships with a focus on the production, pre-close activities, but will also coordinate with the CRA portfolio management team to ensure all of Synchrony's obligations for those relationships are met.

Our Way of Working

We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

• Act as an Owner : Bring deals to Synchrony that are responsible, meaningful, and meet CRA goals which satisfy statutory bank requirements. You are the primary contact for the relationship and facilitate concise communications between Synchrony customers and internal stakeholders.
• Lead the underwriting process with key Synchrony stakeholders and create deal presentation materials.
• Relate and Inspire : Cultivate strong relationships of trust with team members, stakeholders, and outside community leaders, counterparties and syndicators creating an environment where people feel confident, successful, and have a strong sense of belonging.
• In coordination with the portfolio management team, conduct periodic relationship reviews and due diligence with customers / clients and stakeholders on-site or virtual.
• Ensure that all relationships under your stewardship have current and well defined summaries (storyboard, CRA allocations, highlights, etc.) as preparation for CRA exams.
• Champion Synchrony : Represent Synchrony for CRA purposes in the community. Deepen your relationships in the communities we serve. Support Synchrony's CRA Officer and other CRA team members.
• Manage client relationships that often include moderate to complex deals, multiple deals, or high dollar exposure.
• Guide and negotiate deal structuring as required to achieve desired outcomes and assist more junior team members.
• Act with anticipation of customer needs by channeling concise communications between customers and internal stakeholders.
• Coordinate deal closing with Legal and the customer / client. Act as Synchrony signatory if and when assigned.
• Represent Synchrony on community-based boards, committees, and trade groups.
• Assist with the work activities of other production team members as needed.
• Perform other duties and / or special projects as assigned.

Qualifications & Requirements

Desired Qualifications

Grade / Level : 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

Our Commitment

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.