Senior Product Manager Building Systems
The Senior Product Manager Building Systems is responsible for managing innovative and emerging products within the Hotel Operations Technology and Building Systems Team. This role will collaborate with business partners and engineering / facilities systems vendors to maintain a well-groomed product backlog of feature enhancements that include refined user stories ready for development and solid timelines. The Senior Product Manager will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem-solving in addition to developing multi-year technology roadmaps for products.
Candidate Profile
Education and Experience Required :
- 6+ years' experience in information technology application design or development
- 4-year degree from an accredited university, preferably in a technology or business discipline or equivalent combination of education and experience.
- 4+ years' experience as a product owner or product manager experience
- Ability to explain product vision, business objective, technical feasibility, define requirements
- Ability to drive vendor accountability for technical implementation against defined features and requirements
- Excellent communicator, both written and spoken
- Experience with Agile Development methodology and tools (CSPO or CSM certification a plus)
- Experience with project management tools such as JIRA, Confluence, and Power BI
- Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
- Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
- Strong project management skills (PMI certification a plus)
- Strong process management, negotiating, influencing, and problem-resolution skills
- Strong vendor management skills and experience in managing large SaaS vendors and their deliverables.
Preferred :
Familiarity with hospitality industry applications and processesPrior experience in managing Building Management, Asset Management Applications in Hospitality IndustryHands on experience using Transcendent, Quore or similar software.Prior experience managing and working with on-shore and off-shore service providersFamiliarity with Marriott's existing information architecture, application portfolio, and information management methodologyGraduate degreeCore Work Activities
Technical Product Owner
Maintain a well-groomed product backlog of features to include refined user stories that are ready for developmentHelp define new product features and optimizations of existing ones, and incorporate them into product roadmapsSupport the definition of guest service product requirements and development of the product roadmapProvide clear vision and scope documentation, use cases, workflows, and wire-frames to support developmentCoordinate testing, acceptance, and delivery of enhancements between vendor and MI business partnersCoordinate with support teams for defect resolutionDemonstrating and Applying Discipline Knowledge
Provides technical expertise and support to persons inside and outside of the departmentDemonstrates knowledge of job-relevant issues, products, systems, and processesDemonstrates knowledge of function-specific proceduresKeeps up-to-date technically and applies new knowledge to the jobKnowledge of and understanding of complex algorithmsAdditional Responsibilities
Proven ability to lead and work with cross-functional teams in support of specific business prioritiesAbility to solve problems quickly, think strategically, and drive data-driven decision makingAbility to simultaneously manage multiple projects and aggressive timelinesStrong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approachEffective written and oral communication skills with sensitivity to global communication needsThrives in a fast-paced, entrepreneurial environmentDemonstrates self-confidence, energy, and enthusiasm in leading and influencing teamsProficiency in Office software products and digital collaboration toolsManagement Competencies
Leadership
Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and ongoing evaluation processes.Managing Execution
Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and ongoing evaluation processes.Driving for Results - Sets high standards of performance for self and / or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and / or others toward the accomplishment of goals; proactively takes action and goes beyond what is required.Planning and Organizing - Gathers information and resources required to set a plan of action for self and / or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.Building Relationships
Customer Relationships - Develops and sustains relationships based on an understanding of customer / stakeholder needs and actions consistent with the company's service standards.Coworker Relationships - Interact with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and / or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and / or support the goals of an organizational unit.Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve the performance of self and / or others.Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.Basic CompetenciesBasic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.Reading Comprehension Understands written sentences and paragraphs in work-related documents.Writing - Communicates effectively in writing as appropriate for the needs of the audience.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are