Senior Systems Administrator

This is not an entry-level position. Seeking candidates with a minimum of 5+ years experience in an IT support environment. Preferably in an MSP.

Is this the role you are looking for If so read on for more details, and make sure to apply today.

The Senior Systems Administrator role is responsible for supporting a wide variety of clients and systems almost entirely remotely. Clear and concise communication skills (written and verbal) are equally as important as technical ability. The proper candidate will be motivated to take on new challenges and expand their technical knowledge. This position will be exposed to many different environments and systems providing ample opportunities for growth in your field.

Looking for a candidate that meets the following criteria :

• Exceptional written and oral communication skills.
• Act as a final point of escalation for the most critical, severe, and complex issues
• Experience troubleshooting the most difficult problems involving hardware and software
• Experience working with and troubleshooting new and unfamiliar software
• Ability to jump into new, complex, and unique environments and adapt quickly to diagnose and troubleshoot problems.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Strong documentation skills.
• Ability to mentor junior team members
• Strong technical background
• Desire to solve complex problems
Required Knowledge :
• Windows 11
• Windows Server 2012-2025
• Office 365 and Exchange Online Administration
• Intune Management
• Active Directory
• Group Policy
• LAN and WAN Networking
• Routing and Switching
• Firewall Rules, Services, and Configurations
• Hyper-V and / or VSphere / ESXi
• Network Printers and Deployment
• Advanced Hardware and Software Troubleshooting
• Powershell

Preferred :

MSP Experience

SonicWall

Ubiquiti Equipment

Connectwise Ticketing

Screenconnect

Cove Backup

NinjaRMM

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Ability to Commute :

Cheshire, CT 06410 (Required)

Ability to Relocate :

Cheshire, CT 06410 : Relocate before starting work (Required)

Work Location : In person