Scrum Master (Hybrid)

Title : Scrum Master IV – Process Automation

Location : Detroit, MI / Charlotte, NC (Hybrid)

Note : This is a W2 contract role – this role is NOT open to 1099, C2C, or 3 rd party candidates

We are seeking a Scrum Master who will;

• Drive delivery momentum, not process compliance; focus on what helps leaders see progress, spot risks early, and make timely decisions — e.g., dashboards in Confluence that show where movement is happening… or failing
• Reduce babysitting; no more “Oh I can't move that card” type questions; instead, help teams self-organize where viable — owning updates, driving refinements, and squad owning timing changes without needing constant handholding.
• Keep routines sharp (stand-ups, refinements, retros), but only if they’re adding value; if a meeting isn’t helping someone make progress or surface risk, kill it, or fix it
• Be the eyes and ears for management; help SMEs, managers, and directors stay informed on what’s working, where delivery is at risk, and when resources need shifting — no surprises, just clarity
• Own cross-team alignment across squads (Product / QA / Config), especially during major efforts, like major external company integration, vendor solutions, contract funding processes, new UI, etc.; be the glue that prevents silos and misalignment between Product & Config teams
• Identify opportunities for automation in this space — but only where it supports delivery flow or oversight / control – not just tech novelty
• Meet teams where they are – no one likes being told "do it my way", especially when a team is well known for high output vs. internal and external competitors; this is not about pushing foreign protocols and standards onto an audience, this is about enabling existing high speed teams to excel, leveraging your organizational skills, agile tooling, and innate drive to help the team advance

Position Responsibilities :

Cross-Team Collaboration : As we transition to a 5-squad future state, work to support teams, mitigating Product vs. Config breakdowns

Process Improvement : Focus on improving delivery tracking and transparency, and empower teams to self-manage and report changes independently, building efficiency

Routine Management : Ensure the smooth operation of stand-ups, refinements, and other routine meetings, providing clear and actionable meeting notes

Drive Major Initiatives : Organize larger efforts such as future Tesla, FICO Funding, and new UI projects alongside Product and Management, ensuring alignment and progress

Support Leadership : Assist managers, team members, and directors in understanding team dynamics and delivery status, enabling informed decision-making and resource adjustments

Value Addition : Move beyond textbook Scrum practices to provide meaningful insights and guidance, helping COPSS directors navigate sprints, releases, and emergencies effectively

Dashboard (or similar tools) Creation : Develop and maintain Confluence dashboards or other tools, as needed, that offer visibility into work and team movements and facilitate strategic resource allocation

Position Qualifications :

Note : This is a W2 contract role – this role is NOT open to 1099, C2C, or 3 rd party candidates