Engineering Manager : Infrastructure Capacity Tooling

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine\'s Top Company Cultures list and ranked among the World\'s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Location

Location : Washington, DC or Austin US

About the dept.

Cloudflare\'s Infrastructure Team builds and runs the systems and software that support our solutions that handle trillions of requests per month. We ensure that all of the new and existing features and functionality that Cloudflare offers can be managed at scale and meet the needs of our massively growing, global customer base.

What you\'ll do

We are looking for an Engineering Manager to join Cloudflare who will be responsible for the data, tools, forecasts, and platforms that support Capacity Planning and other functions. You will lead a team of passionate and talented full stack and data engineers that develop the forecasts and visualizations that ensure we support demand growth while continually improving our operating margins.

Working in partnership with Planners and Data Analysts from our Capacity Planning team, your team will build, operationalize, and scale the tools, data pipelines, forecast models and visualizations needed to optimize our infrastructure spend. You will also lead the engineers responsible for our Maintenance Optimizer application : a Maintenance Coordination System based on a Graph detailing every interface on every device, and all of their connections, for the entire Cloudflare network.

You bring a passion for meeting business needs by building technical, innovative solutions. You excel to understand how big-picture goals inform technical details. You thrive in a fast-paced iterative engineering environment. You have experience scaling machine learning models ( forecasting at scale ). You build great relationships with your (internal) customers and deeply understand their needs. Most importantly, you have a track record of having past teams respect you as both a technical leader and manager.

Examples of desirable skills, knowledge and experience

• At least 3 years of management experience
• At least 8 years of hands on software development experience on meaningfully complex systems
• Comfortable leading and hiring a team that builds the backend bits and frontend widgets
• Technical expert who can guide and develop the team in their architectural and coding skills
• Ability to do deep code reviews that allow for ongoing employee development and technical excellence in the products you ship.
• Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability
• Demonstrate a track record of leading a team including hiring, on-boarding, and professional development. You inspire your team to reach higher. You\'re as good as explaining "why" as you are "how"
• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages
• Comfortable managing teams / projections with tight deadlines and short release cycles
• Strong verbal and written English language skills
• Experience with operationalizing and scaling ML Forecasting models
• Experience with DCIM, CMDB, IPAM, and other Data Center and Asset Lifecycle Management tools is a plus

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflare\'s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

What Makes Cloudflare Special?

We\'re not just a highly ambitious, large-scale technology company. We\'re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we\'ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare\'s enterprise customers at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we\'ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here\'s the deal - we don\'t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you\'d like to be a part of? We\'d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person\'s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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