National Account Manager - Big Box

National Account Manager – Big Box Customers

Department : Sales

FLSA : Exempt

Location : Remote

Travel : 30–50% (as needed for customer meetings, line reviews, and industry events)

Base + Commission

Position Summary :

The National Account Manager – Big Box Customers owns the strategic direction, performance, and growth of key national retail accounts—including large home improvement, agriculture, hardware, and mass retail chains. This role is responsible for driving revenue, executing retail programs, expanding product placement, and delivering best-in-class customer partnership. The NAM ensures alignment between the company’s manufacturing capabilities and the merchandising, supply chain, and operational needs of big box retailers.

Key Responsibilities :

Account Leadership & Strategic Growth :

• Manage all aspects of national big box customer relationships, including sales strategy, program development, and operational execution.
• Develop comprehensive annual account plans with revenue targets, promotional strategies, and long-term growth objectives.
• Identify retail expansion opportunities within core categories and adjacent product lines.
• Lead line reviews, product resets, and major customer presentations.

Retail Strategy & Execution :

Relationship Management :

Operational Excellence :

Data Analysis & Reporting :

Qualifications :

Education & Experience :

Skills & Competencies :

Core Competencies :

Working Conditions :