Licensing Coordinator Special Licensing

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizonas children and adults. Our mission is to promote protect and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care science public policy and leadership. ADHS promotes alternative work schedules flexible hours. We have positions that can fit any stage in your career from entry to senior level. We offer a robust benefit package including the ADHS Student Loan Assistance Program where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Licensing Coordinator - Special Licensing

Job Location :

Address : 150 N. 18th Avenue

Phoenix AZ 85007

Posting Details : Salary : $44000

Grade : 17

Job Summary :

Performs work in-office corresponding to the activities within the Division of Public Health Licensing Services Bureau of Licensing for Professions and Occupations. Under general supervision reviews and processes initial renewal and change applications for facility and individual licenses to determine compliance with all applicable regulations within established time frames. Makes licensing decisions based on understanding of regulatory requirements and issues licenses and deficiency notices when applicable. Follows agency policy to process incoming and outgoing mail including payment processing. Corresponds with the regulated community and with other regulatory bodies. Responds to technical questions from licensees applicants and other members of the public in a variety of formats.

Job Duties :

Reviews complex applications and uses a variety of electronic systems to process them in accordance with state statutes rules and policies. Participates in quality standard practices to ensure work is completed accurately and timely and to ensure data quality.

Provides accurate and timely responses to technical questions and other correspondence from licensees applicants other regulatory bodies and other members of the public. Handles complex customer situations in a calm professional manner.

Processes incoming and outgoing mail other correspondence and payments in accordance with policy.

Completes administrative duties and / or provides clerical support for licensing projects as assigned by the supervisor.

Other duties as assigned as related to the position

Knowledge Skills & Abilities (KSAs) :

Knowledge of :

• Regulatory principles / practices as well as federal / state laws and regulations regarding licensing requirements.
• State and agency policy / procedures governing licensing applications and inspections.
• Problem solving techniques.
• Personal computers and software (e.g. Microsoft Office Adobe Acrobat Google Suite etc.)
• Performance Management (PM) and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in :

Ability to :

Selective Preference(s) :

High school diploma preferred; may substitute customer service experience.

Pre-Employment Requirements :

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply : Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

The State of Arizona provides an excellent comprehensive benefits package including :

Affordable medical and dental insurance plans

Paid vacation and sick time

Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).

10 paid holidays per year

Wellness program and plans

Life insurance

Short / long-term disability insurance

Defined retirement plan

Award winning Infant at Work program

Credit union membership

Transit subsidy

ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Retirement :

Contact Us :

The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

Required Experience :

IC

Key Skills

Computer Science,Continuous Integration,Fraud,Intake Experience,Law Enforcement,Usability,Analysis Skills,Computer Forensics,Driving,Teaching,Counterintelligence,Sass

Employment Type : Full-Time

Experience : years

Vacancy : 1