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Part Time Night Auditor

Part Time Night Auditor

MC-SP Georgtown I LLCGeorgetown, TX, US
30+ days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Description :

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the Front Desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include : registering guests, making reservations, prepare daily reports, balancing transactions.

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Run all reports as required for Food and Beverage audit.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.).
  • Maintain cashiering responsibilities as per Front Office procedures according to Mid-Continent Hospitality standards.
  • Maintain Front Office computer system operation according to Mid-Continent Hospitality.
  • Fulfill all Front Office functions between the hours of 11 : 00 pm and 7 : 00 am.
  • Handle and follow through on all guest request daily from 11 : 00 pm and 7 : 00 am.
  • Follow safety and emergency procedures according to Mid-Continent Hospitality standards.
  • Maintain proper record keeping (i.e log books, etc.) according to Mid-Continent Hospitality standards.
  • Be familiar with all Mid-Continent Hospitality policies and house rules.
  • Complete the initial direct bills, daily, and place on the Controllers desk; attach folio / banquet check back-up to the bills.
  • Maintain radio contact with Security / other employees during entire shift.
  • Have a working knowledge of security procedures.
  • Prepare and distribute the Daily Flash Report as needed.
  • Transfer the master or house accounts as necessary.
  • Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Maintain compliance with all company policies and procedures.
  • Perform related duties as assigned by Front Office Manager or any other member of management.

Requirements : Activities :

  • At least 1 year of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Skills Needed :

  • Light work – exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from the disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be able to work in a self-managed environment.
  • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
  • Must be proficient in Windows operating systems, company approved spreadsheets and word processing.
  • Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must maintain composure and objectivity under pressure.
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    Night Auditor • Georgetown, TX, US

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