Food Hub Driver (FHD)
Food Connects is a nonprofit organization based in Brattleboro, VT. We distribute regional foods through our Food Hub, provide educational and consulting services to bring producers to market, and inspire kids to love local foods through our Farm to School Program. We partner with producers and customers across Vermont, New Hampshire, and Western Massachusetts to transform the local food system. We're growing quickly and are looking to expand our fun and quirky team.
#### Position Summary
The Food Hub Driver (FHD) serves as the public face of our regional food distribution network spanning Vermont, New Hampshire and Western Massachusetts. Our drivers ensure the safe, timely, and undamaged transport of Food Hub products. Drivers are comfortable driving sprinter vans and box trucks, are organized and keep good records, and provide excellent customer service. The FHD must have consistently exceptional organizational skills, record-keeping skills, and attention to detail while providing courteous, respectful service to a wide variety of customers, and food producers. The FHD is supervised by the Operations Manager and works in close partnership with the rest of the FH Operations Team.
#### Core Competencies
- Technical Expertise : Familiarity and confidence driving large vehicles, box delivery trucks, or other comparably-sized vehicles.
- Attention to Communication : The ability to ensure that information is passed on to others who should be kept informed.
- Balancing Team and Individual Needs : Ability to work cohesively within a team environment while independently managing ones own duties and responsibilities
- Forward Thinking : The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.
- Flexibility : Openness to different and new ways of doing things, willingness to modify ones preferred way of doing things.
#### Primary Duties and Responsibilities
Food Hub DeliveriesEnsure safe, timely, and undamaged pickup and delivery of all Food Hub products in vehicles as large as a 24-foot reefer box truck.Act as a cheerful, positive, and professional representative of Food Connects, and in all outward-facing interactions, especially with our customers, producers, and partners.Inspect and verify the complete contents and quality of all Food Hub products during pickup and quickly communicate any shortages or other issues to the Food Hub Operations Manager.Modify order slips at customer drops, as needed, and collect customer signatures and paperwork, as needed.Coordinate directly with specific producers and customers to communicate ETAs and order status, as needed.Track and communicate mileage, hours, and other pertinent issues for each route.Food Hub Fleet & Facilities MaintenanceMonitor the condition of all truck and refrigeration components, and report and coordinate with the Food Hub Operations Manager and Fleet & Facilities Manager around maintenance required.Perform daily food safety and sanitation-related route and vehicle tasks and complete required daily food safety and sanitation records.#### Additional Responsibilities
Provide stakeholders with excellent customer service.Maintain detailed records for all work activities.Attend regular check-ins with the Food Hub Operations Manager and provide proactive and constructive feedback to aid in continuous improvement.Participate in annual self-review.Conduct peer reviews of other staff members as requested.Assist with training Food Hub staff, as needed.#### Working Conditions & Physical Demands
Work Conditions : Regularly scheduled shifts : Wednesdays 9am - 5pm, Thursdays 11am - 7pm. Start times are negotiable. Additional shifts may be available. Route length is fairly consistent but may vary somewhat depending on season and customer orders. The position is based in the Food Connects Food Hub facility in Brattleboro, VT. This is a part time position with 10-20 hours per week expected. Evenings may be required but will have plenty of lead time for planning.