Admit Coordinator

Overview

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The Admit Coordinator oversees the daily operations of specific work units within the Admissions Department. The Admit Coordinator works closely with the Admissions Manager to provide leadership, coverage, and presence to the registration and admissions work units. This individual is responsible for ensuring the effective operations through organizing, scheduling, and monitoring department workload. In addition, this individual will monitor work quality and coordinate training as needed. The Admit Coordinator will serve as the first line of escalation for staff questions on workflows and processes. This individual will be responsible for ensuring the effective operations of the day-to-day activities of Admissions.

Essential Duties & Responsibilities

• Trains new staff and provides ongoing training for existing staff
• Ensures quality of registrations and service standards from staff
• Serves as a knowledge expert and an escalation point for staff questions and concerns. Assists with questions regarding team functions and assists with team direction
• Implements policies and procedures for the department, and monitors adherence.
• Obtains and verifies patient identity, demographic and registration information; effectively communicates the purpose for and the requirements of all required patient documents.
• Must be able to complete and understand the differences between registrations in the ambulatory, inpatient, or Emergency Department setting.
• Must understand EMTALA & HIPAA rules
• Changes pre-admission requests and performs cancellations, when necessary, to assure accuracy of records
• Completes financial registration responsibilities, including but not limited to, creating guarantor accounts, interpreting eligibility requirements, collecting document signatures, insurance card scanning, taking patient photos, collecting patient payments, and creating financial estimates

Education : High School Diploma / GED required.

Certification : Basic Life Support (BLS) required.

Experience : 4 years experience in Admissions / Registration required.

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