Help Desk Support

Help Desk Technician

Overview : The Help Desk Technician provides technical support and assistance to end users within an organization. This role involves troubleshooting hardware and software issues, resolving network problems, and ensuring users can effectively use their systems and applications.

Key Responsibilities

• Respond to user inquiries via phone, email, or ticketing system.
• Diagnose and resolve technical hardware and software issues.
• Set up and configure new computers, printers, and other peripherals.
• Manage user accounts, permissions, and access in Active Directory or similar systems.
• Install and update software applications and operating systems.
• Document issues and resolutions in the help desk system.
• Escalate complex problems to higher?level IT staff when necessary.
• Provide training and guidance to users on basic IT practices.

Qualifications

Preferred Skills

Pay and Benefits

The pay range for this position is $20.00 - $25.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Honolulu, HI.

Application Deadline

This position is anticipated to close on Oct 31, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full?Stack Technology Services, Talent Services, and real?world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services. We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full?stack capabilities and speed. We're strategic thinkers, hands?on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

#J-18808-Ljbffr