Tax Resolution Specialist

Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid‑market firms with PE‑backed capital, strategic technology partnerships, and innovative workforce solutions—including national recruiting and offshore support—while preserving a personal, local touch. With a presence in over half the US, 31 regional offices, 1,500 dedicated professionals, and offshore operations in Asia, we are the fastest‑growing accounting firm in the nation and well on our way to the top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we’re always looking for talented, ambitious people to join our team. Do you have what it takes to keep up?

Tax Resolution Specialist

Objective

The Tax Resolution Specialist is responsible for resolving IRS and state tax notices, supporting clients through audit processes, and ensuring full tax compliance. This role serves as a liaison between clients and tax authorities, provides strategic advice on penalty relief and compliance issues, and ensures timely, accurate resolution of all tax related correspondence. The ideal candidate is detail‑oriented, experienced in audit defense, and skilled in delivering proactive, compliant solutions to reduce clients’ tax burdens and improve their overall financial stability.

Essential Functions

• Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution.
• Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits.
• Collect documentation and provide guidance on tax repayment expectations and strategies.
• Conduct technical research to develop compliant responses and identify resolution opportunities.
• Identify and apply for penalty abatements, tax relief programs, and settlement options.
• Maintain accurate records of tax notice responses, resolutions, and client communications.
• Collaborate with internal departments to support integrated tax resolution strategies.
• Recommend and implement process improvements for handling tax notices and audit cases.
• Educate clients on notice triggers and compliance practices to prevent recurring issues.
• Utilize tax software and digital tools to manage client cases efficiently and compliantly.

Competencies

Supervisory Responsibility

This position has no supervision responsibilities. She or he will have the Senior Tax Resolution Specialist as a supervisor.

Position Expectations & Work Environment

This is a full-time hourly non‑exempt position. While performing the duties of this job, the employee works normal office hours (with guilt‑free flexibility). Some weeks over 40 hours will be required.

Location & Travel

Based in Springfield, MO. No travel required.

Required Education & Experience

Preferred Bachelor's degree in Accounting, Business, or a related field. Minimum of 2 years experience. Enrolled Agent Required.

Physical Demands

The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

Abacus! is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

#J-18808-Ljbffr