Database Administrator - MON / TUES OFF DAYS

Overview

GovCIO is currently hiring for multiple Database Administrator positions to support our customer, USPS' Network and Compute Technology (NCT) group.

The NCT is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the postal network by implementing network segmentation to mitigate cybersecurity risks and improve performance. The NCT department manages local area, wireless, and wide area network connections for over 32,000 USPS facilities, including the data center, internet, cloud, and business partner networks. NCT also manages and oversees the Postal Service's cloud services and data center infrastructure, which includes more than 24,000 servers, 110 petabytes of storage, and multiple cloud provider services to enable applications. Additionally, NCT is responsible for keeping the digital networks across the USPS landscape and compute infrastructures for applications running securely and reliably 24 / 7.

This position is located in various areas within the United States and will be a full remote position.

Responsibilities

The successful candidate will support Oracle RDBMS products and services, including upgrade, installation, and maintenance in a complex Oracle RDBMS production environment. They should be able to diagnose and resolve complex problems in an Oracle RDBMS environment and have strong working knowledge of UNIX and / or Microsoft Windows operating systems as well as other database technologies such as Postgres, NoSQL, SQL and Cassandra DB.

Provide day-to-day incident and deployment support of multiple database technologies, including Oracle, SQL Server, Postgres, with on-site and remote administration, user support, performance monitoring and tuning, and capacity planning.

Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management SLAs.

Perform technical leadership in incident response, maintenance, documentation, and support of a large, complex, distributed server, database, and middleware environment.

Develop growth plans to ensure hosting environment can support projected application growth.

Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation.

Create and maintain project plans in accordance with USPS standards; keep USPS management informed of critical failures or missed milestones.

Work with Program Manager, Project Managers, Engineering staff, USPS staff and vendors to manage projects, drive outcomes and lead teams.

Analyze and resolve complex hardware and software problems.

Assist USPS development community with tests and implementation of software, adds, and changes.

Develop and implement operational management processes and procedures.

Track inventory and complete documentation required for deploying servers.

Use alert monitoring tools chosen by USPS Management.

Use systems management and software distribution tools chosen by USPS Management.

Use security management systems and assist with backups and restores of data and application code.

Escalate unusual findings to USPS.

Provide reports to users and managers of systems status on request.

Provide weekly status reports and maintain hours worked on projects.

Follow change and case management procedures as required.

Provide action plans for resolution of faults detected; perform isolation testing of problem equipment and / or software.

Document all solutions to problems and document application guidelines and issues.

Provide reports to USPS Management to share solutions found.

Provide and implement escalation processes and / or procedures.

Follow the quality assurance program chosen by USPS Management.

Provide on-site system or application support for deployment / installation as required.

Interact with all USPS functional groups to accomplish objectives.

Create and edit computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems, and compile performance data.

Provide assistance, training and information sharing to users and other administrators.

Maintain leadership qualities and attitude in keeping with USPS standards.

Shift work

Shift work hours : Candidate must be open to shift work or specify which shift is highly preferred.

Group 3 will cover 3 shifts with MON / TUES off days

1st shift 7AM-3 : 30PM

2nd shift 3 : 00PM-11 : 30PM

3rd shift 11 : 00PM-7 : 30AM

Qualifications

Bachelor's with 15+ years (or commensurate experience)

Required Skills and Experience

Able to diagnose and resolve complex problems in an Oracle RDBMS environment

Strong working knowledge of UNIX and Microsoft Windows operating systems and other database technologies such as Postgres, NoSQL, SQL and Cassandra DB.

Clearance Required : Candidates must be US Citizens or Permanent Residents to obtain and maintain USPS Public Trust

Preferred Skills and Experience

Prior USPS experience or active USPS Public Trust

Experience with middle-tier technologies including web and application servers, containers and container management technologies, messaging technologies, cloud platform and services, automation tools, scripting languages and monitoring tools.

Hands-on experience with Apache Tomcat, WildFly, Oracle Fusion Middle Tier (OFM), IBM WebSphere, Apache HTTP, Kubernetes, Docker and other containers, IBM MQ, Kafka, Zookeeper, RedHat OpenShift, RedHat 3scale Ansible, Google Cloud Platform, Microsoft Azure, Linux shell scripting, Microsoft PowerShell, JYTHON, AppDynamics, Zabbix, SolarWinds, Neustar and Splunk.

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect :

During the Interview Process

Virtual video interview conducted via video with the hiring manager and / or team

Camera must be on

A valid photo ID must be presented during each interview

During the Hiring Process

Enhanced Biometrics ID verification screening

Background check, to include :

Criminal history (past 7 years)

Verification of your highest level of education

Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company-offered health benefits, including :

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform, to include certification preparation content

Training, Education and Certification Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

• Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability / vets.

Pay and Location

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment; base pay offered may vary depending on multiple individualized factors. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, the employee will be in an "at-will position" and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or department performance, and market factors.

Posted Salary Range

USD $98,506.40 - USD $126,405.90 / Yr.

Location : US-Remote

Position Type : Full-Time

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